Ole Steen - Carta

We stopped by for a coffee and rest as we were walking around the city. The coffee was great. They also have great bakery items. It is a great place to take a rest.

A great place for lunch. The rolls and sandwiches were delicious and very fresh. The service was fine, the only issue was that the table next to us was not cleared in a timely manner

I have no idea why this place is so popular. The cakes are enormous but are of very poor quality. Got some king size chocolate muffins that tasted of nothing . Everything is heavy , stocky. 0 baking skills. Bread is meh. Not coming back. Ver carta

What a great service, refreshing to see helpful staff keen to help and greeted with a smile which has been lacking. Very clean café improved recently and tall lady in black with long dark hair made me and my children very welcome. Would recommend

Random queuing meant some folks were missing their turn. Took 7 mins to get to the front of the queue and then place the order and another 8 for it to be made. I get the barrista was under pressure but a “sorry for the wait” would have been appreciated. 15 mins to get a take away coffee is too long.

I haven’t been here for a while, it used to be great but everything has deteriorated! Service very slow, disinterested staff. The people sitting at adjacent tables were unhappy too with the quality of the cakes, luke warm coffee, all the china appeared to be chipped. Not a pleasant experience at all, won’t be re visiting, such a shame that this place has gone downhill so much Ver carta

The staff are always friendly and helpful, and I’ve enjoyed Ole Steen a few times, particularly the excellent Vegan Mushroom Melt. However, for the winter season, the menu has radically changed so that the only sandwich option is an awful squash sandwich instead. Same ingredients as the mushroom version, but with squash and cranberry sauce replacing mushrooms and truffle oil. Horribly sweet, bad texture, and a removal of an excellent vegan option! (The meat options all seem fairly normal which only makes it more frustrating)

As annual visitors to the UK we have been to this bakery 5 or 6 times in the last three years, both to have coffee and pastries, and also just to buy bread. The in house experience is pleasant, despite the sub optimal seating arrangement. Pastries and sausage rolls are consistently good. Staff are friendly and efficient. Yesterday, however, our sourdough bread purchases were a disappointment. Having learned and practiced sourdough bread making over the past year, I regard myself as an experienced adjudicator of fine sourdough. The two loaves, one malted the other plain proved to lack any evidence of sourdough texture and had less character and taste than a standard supermarket loaf. Sadly, t...

I love the sandwiches/pastries here but really disappointed with poor and slow service. There were 4 people behind the counter. 2 people were waiting for coffee orders and because there weren't any, they were just standing waiting. The other 2 were taking one order at a time and wouldn't take the next order until the whole order had finished (lots of standing and waiting for sandwiches to toast and then even delivering to the tables (whilst the other 2 were standing around). It's 1pm on 27th October and I was there 10 minutes ago so perhaps management need to have a word with those staff working because it's very frustrating to watch when you are on a lunch break. Then when I did receive my... Ver carta