Teléfono: +34972538830
Dirección: Carrer De Rocabertí, S/N, Peralada, Spain, 17491
Ciudad: Peralada
Menú Platos: 4
Reseñas: 2657
Sitio Web: http://www.hotelperalada.com
"arrived today, Received an unfriendly welcome, no explanation about the hotel, the restaurants or the golf. We were a bit too early so wanted to wait at the pool, thanks to the (only) friendly lugage guy we found our way to the pool. The room is well maintained and a cot was placed. I am currently less than 12 weeks pregnant and am very nauseous at times, then I need to eat or drink. At 12 o'clock we couldn't get anything here, but after walking around for half an hour we finally found a restaurant where we could get sandwiches. (The others at the hotel were unaware of this). We had to wait half an hour for a sandwich, which almost made me pass out. After all, we had a long drive. Finally, we wanted to book a restaurant to have something to eat the first night, but fully booked. What bad service? Don't you save room for guests who have just arrived, or ask them on arrival whether they should reserve a spot? Especially since this village is completely empty and we have not encountered a restaurant anywhere. We asked a spoon in the garden restaurant to feed our daughter, was looked at completely askew, there was no smile. But the 2 handsome Spanish chicas were given a lot of explanation about the menu. Have to stay here for another 4 nights now, but don't really feel like it anymore. My husband speaks German, English and French. I myself speak English, but they only understand Spanish here. We asked the reception about attractions in the area, they recommended the castle. Once on arrival it was closed and the village was completely dead. Surely they should know this at the reception? We had completely different expectations from this 5??? Star hotel. Also given the many positive reactions and high ratings. We don't understand. We are a young couple and do not have high expectations."
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Todos los precios son estimaciones en menú.
Comida Latinoamericana
Aperitivo
Comida Mexicano-Estadounidense
Mariscos
Dani
Servicio: 5 Ubicación: 5 Aspectos destacados del hotel: Lujo, Gran vista, Romántico, Tranquilo
Dirección
Reseñas
Ava
Detalles, belleza, tranquilidad, bienestar, amabilidad... ¡Una experiencia inolvidable! Habitaciones: 5 Servicio: 5 Ubicación: 5.
Diana
A wonderful experience. The rooms, the pool, the spa and the staff, all of 10. We will repeat next year. Thank you Rooms: 5 Service: 5 Location: 5
jorge
Excellent place for a weekend, the castle and surrounding vineyard are also spectacular. I would definitely go back. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury Ver carta
Pablo
All attention to detail, super polite and pleasant staff, and a unique enclave with a number of possibilities that I have not found in other places. Rooms: 5 Service: 5 Location: 5
Mangin
Endroit excellent à ne pas rater le parcours de Golf magnifique. Le spa,sauna,hammam , piscine intérieure et extérieure. Chambre parfaite le luxe au milieu des oliviers Rooms: 5 Service: 5 Location: 5
Joel
Hermoso hotel, decorado de manera elegante y manteniendo una sensación cálida y acogedora en un encantador pueblito mediterráneo. El spa es maravilloso, con excelentes masajes. Habitaciones: 5 Servicio: 4 Ubicación: 5 Destacados del hotel: Lujo, Romántico, Tranquilo. Ver carta
Анна
Fantastic weekend at the hotel. The pool, spa and messages are there to enjoy. The room is very correct (comfortable beds, bathroom with everything you need . Very attentive staff (reception, bellhops, cleaning staff... Very complete breakfast. The only thing we didn't enjoy was the dinner (poorly prepared, cold, not suitable for the category of the establishment and very slow service .
Cat
My first bad review ever. 1. The concierges who doesnt understand english meet us at check in asking for passports . We gave driving license which same identification document. They said “if it would be EUROPE swear in spanish thinking that i don't know hlanguage than yes, but it isnt european so u must give passport” I asked for law where it is written he gave the document and i showed him it is written “identification document “ NOT passport only if uou are not european It is discrimination in its fullnest!! 2. We went to SPA with my wife. 3 MEN workers was standing in front of window and staring at us . I asked them to go away gently explaining why im asking. They go away for 5 minutes an...
Elke
arrived today, Received an unfriendly welcome, no explanation about the hotel, the restaurants or the golf. We were a bit too early so wanted to wait at the pool, thanks to the (only) friendly lugage guy we found our way to the pool. The room is well maintained and a cot was placed. I am currently less than 12 weeks pregnant and am very nauseous at times, then I need to eat or drink. At 12 o'clock we couldn't get anything here, but after walking around for half an hour we finally found a restaurant where we could get sandwiches. (The others at the hotel were unaware of this). We had to wait half an hour for a sandwich, which almost made me pass out. After all, we had a long drive. Finally, w... Ver carta
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