Pilgrims Coffee House Roastery

Queens Head

➤ 6 Sandgate, Berwick-upon-Tweed, United Kingdom, TD15 1EP, Berwick-Upon-Tweed

Cafés • British • European • Vegetarian

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"Absolutely terrible! We were partly to blame for not recognizing the warning signs and continuing to order at this 'restaurant', despite all indications that it would be a bad experience. Even the lady at the lovely B&B where we were staying tried to warn us. When we mentioned we had booked a table at the Queens Head for dinner, she looked surprised and mentioned that if we didn't like anything on the menu, they could always make us sausage and chips. That should have been warning sign number one! We had booked a table based on the promise of 'quality' food and a fine dining experience, but when we arrived, the waitress seemed uninterested, didn't acknowledge our booking, and didn't even ask for our name. She directed us to a table with a chair practically on top of a fire hydrant and asked if it would be suitable. Warning sign number two! The laminated menu on our table had photos of cheap 'sharing nibble plates' for £2.50, and the rest of the menu consisted mainly of dirty fries and nachos. Warning sign number three! The waitress was clueless about the menu and unhelpful when we asked questions. When we asked about the chicken curry, she simply said it was 'just chicken' and when asked about side dishes, she just said 'vegetables'. When we asked what kind of vegetables, she gave us a confused shrug and said, 'they are just vegetables!' Warning sign number four! The carrot and coriander soup was the best dish we had, but the Salmon and Dill Fish cake starter was obviously a cheap frozen fish cake fried to death with a grey, fishless middle. The Vegetable Curry was flavorless and served so hot it was almost boiling, with a side of dry white rice. The Chicken Breast was cooked decently but served on slightly raw potato stacks. Most of the food seemed reheated. To top it off, the prices were astronomical - £10.95 for the fish cake starter, £23.95 for the chicken, and £17.95 for the curry - all steep prices for such poor quality food. We didn't stay for dessert. The bill came to nearly £70 for 2 courses and 2 drinks, which was the final insult. Not one waitress checked on our food, and when I left half of my main course untouched, she abruptly asked if I was finished and cleared our plates. Don't be fooled by the website promising a top-quality experience - steer clear of this place."

Audela

➤ Berwick-upon-Tweed, 41-47 Bridge St, TD15 1ES, Berwick-Upon-Tweed, United Kingdom

Seafood • European • Fast Food • Vegetarian

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"The last time I reviewed Audela was 6 years ago. I have been back since but thought it was about time I submitted another review. My husband and I visited again last night for his 60th birthday treat. And what a treat! The food was exceptional. We ordered the wood pigeon and cheese soufflé to start. But of course you alway get an amuse-bouche. This time it was a white onion and cider soup served with their delicious warm, wheaten bread. Our starters were delicious- we had had these before but had forgotten just how good they both were. For our main course we both ordered the duck. We just didn’t want it to end. Every mouthful was a taste explosion! The duck was cooked to perfection. Craig, you really are a genius! Normally we are able to have the full 3 courses but we didn’t on this occasion. I absolutely love this place. The decor is beautiful, the staff are so lovely and welcoming and the food is great. As it was a birthday treat, Sarah made sure it was even more special- thank you so much! I highly recommend this place if you are wanting something a bit special. Thank you, Craig and Sarah xx"

Brewers Arms

➤ Town House 115 Marygate, Berwick-upon-Tweed, United Kingdom, Berwick-Upon-Tweed

Pub • Cafés • Cakes • British

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"We arrived at 6pm on the 16th Dec, as soon as we walked in there was a group of young lads in drunk and swearing and it was disgusting, this would have never happened Margaret owned it! I was so so scared this shouldn’t have happened, totally fight and a guy getting kicked on the head!!! Absolutely disgusting, I will never bring my family back into this pub again!! It’s just full of hooligans, used to be a lovley place to go to but it’s a shambles now.. Alison bell Service: 1 Atmosphere: 1"

Lock Stock N' Burgers

➤ 6-7 Golden Square, TD15 1BG, Northumberland, United Kingdom

Pizza • Burgers • American • Vegetarian

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"I had booked well I advance of my trip to Berwick, I received a confirmation email, albeit my booking wasn’t confirmed until I had heard from the restaurant. I was in Berwick from the Monday, my booking was on the Wednesday, on Tuesday, I was thinking it’s strange they haven’t been in touch, I looked at my booking and realised I had put one digit down on my phone incorrectly, I emailed straight away to explain my mistake. Still nothing from the restaurant, on the Wednesday I walk down for my booking at 7:30 to find the place closed !!!! Why couldn’t they email me to say they wouldn’t be open ? Surely someone monitors emails, really very poor customer service in my view. I obviously can’t review the food as I didn’t get any ! However, I ended up in Amrans Indian restaurant, which I can really recommend for food and customer service."

Amran's

➤ 19-21 Hide Hill, TD15 1EQ, Northumberland, United Kingdom

Asian • Balti • Vegan • Indian

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"now I rarely use 5 stars, as I believe there is always room for improvement. amran looks a very inconceivable place from the outside and once inside it looks its typical Indian restaurant. but I have to ignore all this, as eating is sooo lovely. both my partner and I have agreed that it is the best Indian curry we had. most Indian restaurants I have a lot of choices on the menu, but really, they can share this number by at least three (chicken, lamb and king prawn are all the same). but here were the choices different from any other Indian restaurant I met. service good, cleanliness good and many nearby parking spaces. if I'm ever in berwick, that'll be my goto restaurant!"