Teléfono: +441512039540,+441519241665
Dirección: 107 Liverpool Road, Sefton, United Kingdom, L23 5TD
Ciudad: Sefton
Menú Platos: 8
Reseñas: 1457
Sitio Web: https://instagram.com/pioneer_bar_and_brasserie?igshid=MzRlODBiNWFlZA==
"I'd booked my daughter's 18th birthday at one of this venue's function rooms. We agreed on the party running from 18:00 to 00:00 with an option to bring our own food. Majority of the attendees were under 18. The party was going well until about 23:20 when my daughter was informed that the bar is going to close early (by about 40 minutes) and that they have to leave the venue. The kids quickly collected some of the food, some of it they threw away since they didn't have anything to pack it with. They were forced to wait outside in a cold, rainy weather until their unaware parents came closer to midnight. It was only after one of the angry moms arrived early to collect her child and knocked on the bar door that they offered to bring the children back inside. Around 23 40 I arrived with some boxes to collect the leftovers and tips for the waiters and was shocked after I realised what had happened. I don't understand the waiters' behaviour, they closed the bar early because there wasn't any guests in other parts of the building and my daughter had been kicked out. On Monday after the party I spoke to the bar owner. She was very unprofessional. She didn't see anything wrong in the way the waiters acted. Her excuse was that we paid very little for the hire of the venue, but in fact I paid the full amount. During the entire conversation she kept saying that they did us a huge favour because we paid too little and brought our own food, which was all pre-agreed with the manager. I didn't however receive an explanation as to why the waiters did what they did and no refund was offered. I did receive an apology. During the conversation the manager was there as well and while stroking his hair she said that he is not a manager of the venue."
Todos los precios son estimaciones en menú.