Ponchinellos Hinckley

39 Regent Street, LE10 0BA, Hinckley and Bosworth, United Kingdom

🛍 Pizza, Pasta, Seafood, Italian

4.4 💬 2132 Reseñas
Ponchinellos Hinckley

Teléfono: +441455636261

Dirección: 39 Regent Street, LE10 0BA, Hinckley and Bosworth, United Kingdom

Ciudad: Hinckley and Bosworth

Platos: 13

Reseñas: 2132

Sitio Web: http://ponchinellos.co.uk/

"We've been regular customers of Ponchinellos for 30 years but recently we've found it impossible to place an order by phone. You're now met with a recorded message from a nice Italian lady who says your call is in a queue but eventually you are directed to voicemail every single time. When you leave a message (we've left 3 in three weeks no response is received. We tried leaving an order and asked for a call back nothing. So today we thought we'd try again. We called six times between 12.30 and 4.00pm once again going through the answer phone rigmarole. We therefore decided to call in to place our order. We were told they were fully booked how do people book nowadays? It can't be by phone. My wife asked how we should order in future only for the manager (owner? to be extremely rude to my wife and unbelievably arrogant in refusing to answer because he was too busy making dough. Shame on you Ponchinellos, if someone asks a polite and perfectly reasonable question at least be professional and courteous enough to help."

Thetraveingmixie Thetraveingmixie

The two guys that sit outside the front at around 4:30 drinking espresso are really fit. Go and check them out x

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Reseñas

MidlandsFoodAddict
MidlandsFoodAddict

Outstanding food and service! Management and staff are consistently great ! Best takeaway in Hinckley ! Highly recommend!


LoveTravel800429
LoveTravel800429

Collected take away last night. I’ve loved their lasagna for over 30 years but last night was very disappointed. Hardly any pasta and hardly any meat. Just tomato sauce.


bondp2017
bondp2017

Best pizza in town but only if you can get through on the phone to order one. Very rarely do I get through in less than 30 minutes and 20 or more attempts. Normally just give up and order elsewhere. Shame must be loosing so much business.


Rachelkingman
Rachelkingman

When eating in, I didn’t expect my food to be served in a takeaway foil container with no plates! Really shocking. Food was ok. Interesting to read how defensive and abusive the owner was with other reviews. The woman that served us was great.


sarahbP5652QF
sarahbP5652QF

We ordered pizza pasta breads and profiteroles. Collected and got home to find the desert was missing…. Called the shop to have the most amazing service and rapid dispatch to our home. They went above and beyond and the food was all delicious Thank you so much


Jasoneveritt
Jasoneveritt

Used this take away for years, great food however went in last night and out of nowhere a man presume the owner came down shouting at.me saying I was causing a scene. The girl that was serving me was shocked at his behaviour... Sorry never use you again.... Disgusting


26RobinHinckley
26RobinHinckley

In the midlands town of Hinckley, there is a bar-restaurant reminiscent of an Italian village retreat. Oliver and Claudia make you welcome and can mix their own home made lemonade with ice that is truly refreshing. The atmosphere is relaxing, ideal for an end of day drink or just somewhere to meet friends.


352leei
352leei

I was completely let down and disgusted at the service received last night from Ponchinellos. Dispute being a regular customer after waiting 2 hours for our delivery I had to call up to chase the order. Initially being told the order had just gone out the door and was on its way to us. Then 10 minutes later I receive a call from them saying they had lost the ticket and the chef was now refusing to cook the order (the time was 8.30). I then asked to speak to the chef to be told he was too busy and hearing him in the background shout. I asked again to speak to him, where I would have offered to collect the order. The lady on the phone seemed like she understood my disappointment but had no sup...


Flyingdykeman
Flyingdykeman

We've been regular customers of Ponchinellos for 30 years but recently we've found it impossible to place an order by phone. You're now met with a recorded message from a nice Italian lady who says your call is in a queue but eventually you are directed to voicemail every single time. When you leave a message (we've left 3 in three weeks no response is received. We tried leaving an order and asked for a call back nothing. So today we thought we'd try again. We called six times between 12.30 and 4.00pm once again going through the answer phone rigmarole. We therefore decided to call in to place our order. We were told they were fully booked how do people book nowadays? It can't be by phone. M...

Categorías

  • Pizza Sumérgete en nuestras pizzas perfectamente horneadas, elaboradas con masa lanzada a mano, rica salsa de tomate y una mezcla de quesos gourmet. Cada rebanada estalla con ingredientes frescos, asegurando un bocado delicioso cada vez.
  • Pasta Deléitate con nuestra selección de platos de pasta clásicos y contemporáneos, cada uno elaborado con ingredientes frescos y de calidad y salsas sabrosas que capturan la esencia de la cocina italiana en cada bocado.
  • Seafood Sumérgete en las capturas más frescas del mar con nuestra selección de mariscos, que ofrece exquisitos platos preparados con pescados y mariscos de alta calidad. ¡Saborea los sabores del océano en cada bocado!
  • Italian Saborea los ricos y diversos sabores de Italia con nuestro menú, que ofrece pasta clásica, risottos sabrosos y platos tradicionales de carne y mariscos, todos elaborados con ingredientes auténticos y pasión. ¡Buon appetito!

Comodidades

  • Takeout
  • Delivery
  • Cash Only
  • Television

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Turpin's And Grill

Turpin's And Grill

29 Main Rd, CV9 3PL, Hinckley and Bosworth, United Kingdom

Kebab • Pizza • Mexican • European


"Such a real shame, this place used to be amazing and we loved going! Unfortunately after visiting recently for my partners birthday we had a terrible experience, awful service, food OK but not like it used to be (might have just been OK due to how long we had to wait and how hungry we all were) we arrived and we’re placed in the conservatory type room, it was EXTREMELY loud you couldn’t hear yourself think! With two elderly people in the family it was difficult for them and none of us were able to talk to each other therefore I asked the waitress if there was a possibility if we could move as the noise was just too much! There was a table sat next to us a group of girls who was just having a good time and we knew it wasn’t there fault for being loud but due to how the conservatory was built the noise just echos so everything sounds much louder.. the waitress then after speaking to us when straight to the table and started whispering whilst they all turned and looked at our table it made things so AWKWARD! None of us could then relax, the waitress did then come back and say another table had become available in the main building so we did move. Then the food well my dad is type 1 diabetic and it just took so long when we challenged how much longer it would take (as at this point we were so hungry and dad very low) the waitress did nothing more than print off the receipt and slap it on the table with our food and say look ‘only 40 minutes from placing the order’ no apology, no nothing. We were gobsmacked! Some of the food was just OK, some not great and when feeding back to the staff with specific details on why we weren’t happy they were very defensive again we got no apology. After spending over £200 in there, we got no recognition that we were really unhappy with our experience and some meals were not even touched. Unfortunately I won’t be going to the place ever again, and for future feedback I would be ensuring staff are trained on how to deal with negative feedback complaints appropriately."