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Tea like dishwater, filthy table, no food available to purchase. Overpriced and toilets locked. Won’t ever return. Keep walking folks

Windows filthy, tables not wiped, no one actually going round wiping. Who is managing this okace. Food always good, staff unfriendly. Place generally grubby

The restaurant was bustling and I decided to order an egg salad sandwich and a hot drink. Unfortunately, I was let down by the sandwich as it was overly seasoned with pepper and salt. The flavors of the egg were completely overshadowed by the strong seasonings.

There are no major issues with the food, however, the waitress who served me today was abrupt and unfriendly. Additionally, it was a bit disappointing to receive drinks in takeaway cups and cakes in a bag when paying extra to dine in. The restaurant could also use a thorough cleaning.

Wanted a late snack/coffee Saturday afternoon. Food was 10/10. Coffee was fine. Complete let down though compared to other ‘cafes’ with regards to any guidelines following Covid-19. No tables are sanitised before or after each customer. No staff checking customer seating arrangements. We bought food and drink and stood around waiting for 15 mins while another family walked straight in and grabbed a table in front of us before purchasing anything. Place is filthy.

I enjoy going to this pret as I love the food and sitting in however unfortunately I can never get a seat to eat my lunch I’ve brought from pret. Everyday the seats get taken up by the sixth formers who sit there for hours and aren’t told to leave! Fair enough if they buy a drink or something to eat but today there were several students taking up the biggest tables upstairs with their own food and drink, meaning that myself and others who had brought pret food and paid to sit in could not get a seat. It’s a shame as I love getting my lunch from pret but will have to stop as it’s really unfair that they’re not told to leave when they’re not buying anything.

I went to this restaurant for lunch today, which I always do when I am in the city. Most of the tables upstairs were filled with large groups, none of them eating or drinking from Pret. One table of 8 people sitting and another 7 standing were eating McDonalds. Across the room, there was a table with 13 people who were not eating or drinking anything. Staff asked the standing customers to leave, but did not address the table with McDonald's items or the large group of non-customers. Additionally, three tables were occupied by people on laptops. While I understand the importance of creating a welcoming atmosphere, it should also include paying customers. I will return in the summer when I can...

I have always liked Pret for its quality products However, since when has it been acceptable for baristas to dictate to the customer what they should or should not be purchasing? I ordered an espresso with a large cup of hot water as my friend likes a very weak coffee and can then add it to the water as appropriate. The young bearded barista took exception to this preferring me to buy a more expensive americano, “we don’t serve coffee like this” “ you’re going to add it to the water aren’t you”? I would advise the barista to be wiser in not presuming details of my friend’s preference. I understand to don’t necessarily need our custom as you’re a busy business with plenty of footfall but plea...

The food is good, standard-issue Pret fare and if that alone were being reviewed, this branch would scare a solid three-to-four stars. The problem is that kids from the nearby Isaac Newton sixth form college swoop in packs at lunchtimes, take over the space, nick all the spare chairs, spread out their laptops and linger for ages with a single coffee or juice per table while chewing through food they 've brought in from Greggs or McDonalds. I 've been caught out a few times and it 's extremely annoying to pay eating in rates and then find there is nowhere to sit. The loos are pretty grotty, too, which may not be unrelated to the issue above. I appreciate it might be a difficult issue for staf...