Rosa's Thai Cafe Liverpool

Royal Albert Dock, L3 4AD, Liverpool, United Kingdom

🛍 Cakes, Coffee, British, Vegetarian

4.1 💬 1546 Reseñas

Teléfono: +441517091963,+441519093268

Dirección: Royal Albert Dock, L3 4AD, Liverpool, United Kingdom

Ciudad: Liverpool

Menú Platos: 35

Reseñas: 1546

Sitio Web: http://www.beatlesstory.com/fab4-cafe

"After a lovely day, we just had the worst meal we've had in Liverpool. Avoid Rosa's Thai on Albert Dock. We went in because the menu looked good and the restaurant was obviously popular. It was packed. We soon found the two kitchen staff, and two waiting staff plus manager were catering for a full restaurant, a private party upstairs, and takeaway orders. This explains the terrible service but not the bad food or appalling attitudes. Steve's beef massaman had a nice sauce but inedibly tough meat and tough potatoes. Even the sliced onions were semi-crunchy rather than tender. My crispy chicken with garlic rice was edible despite being almost cold so we shared that. My roti was so greasy it stuck together in a solid mass in its paper sleeve. The couple on the next table were there when we arrived and had ordered. The table on their other side was filled just after ours. The table on their other side got their food before us. I could see ours sitting under the heat lamps waiting to be served with theirs, and it showed up soon after. The first couple's didn't. As we were eating, a waitress came and asked if they wanted the bill so they told her they wanted their food. She immediately spoke to the manager who did nothing. After another few minutes Steve spoke to the manager who not only did nothing, but walked way without answering him. They left without being served and without an apology. We told the manager how unhappy we were and she removed the beef massaman from our bill. She offered to refund the service charge but walked away without doing so. She did not apologise for anything, but spoke to us in the manner of a robot who was just too busy to turn on the empathy circuit, or indeed the customer service programme. I understand completely that she and the staff were overwhelmed. There's no excuse for making that the customers' problem, or for a classic slow-cooked Thai dish to taste as if it were hastily assembled from leftovers and not given long enough in the microwave. Even a minimal apology could have helped mollify everyone, but it wasn't on offer. So if you want a good meal in Liverpool there are lots of places. Unfortunately Rosa's Thai on Albert Dock is not one of them."

Menú completo - 35 opciones

Todos los precios son estimaciones en menú.

D D

2nd time visiting and good and service was fabulous, would recommend booking ahead of time though as can get busy

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Reseñas

Carmen
Carmen

Amazing customer service -real Thai chef and staff members Gorgeous foods and decent portion size. Cannot recommend it enough! Will be back very soon


Jess
Jess

The staffs were so friendly and helpful, everything was spectacular this evening and I’d definitely come back again. Thank you to Peach and Bhu for being so helpful today! The food was amazing


Natticha
Natticha

As a Thai, I would recommend Rosa Thai. I can say this is the most authentic Thai food I've ever had in the UK. Especially the prawn crackers, pa tong ko ปาทองโก๋ and mango sticky rice; they remind me of my hometown. The staff and the manager are really nice and helpful. Ver carta


Adventurer65864
Adventurer65864

Despite being busy and not having a table booked they fitted us in straight away. Lovely little resturant overlooking the Albert Dock. We had the shared platter for starter and then Green Thai curry egg fried rice and Red Thai curry with sticky rice for the mains. Food was delicious very tasty. Service was great would highly recommend


BlackMirror
BlackMirror

Called in for an evening meal with my partner. The establishment is a 'no frills ' cafe with comfortable seating and not much else, so little in the way of ambiance. Warmly welcomed and swiftly seated and served our choices of Duck and Chicken mains. Food fine and reasonably priced but uninspiring. All in all a 'no frills ' experience.


123shoes
123shoes

We had head some good stuff about Rosa’s but have had quite possibly the worst meal in a restaurant we have ever had. Food was at best mediocre service was slow and poor. Food was not hot. Staff seemed more interested in fussing around with balloons than actually seeing to customers. Waited ages for the bill. The restaurant was virtually empty so there’s no excuse for poor service. Never again Ver carta


errolk700
errolk700

As we were staying in Liverpool City centre over the festive period, we wanted to escape from the traditional turkey, etc, so we ventured out to Rosa's Thai restaurant. Wow! The food was great, so tasty and very Thai, with a genuinely authentic taste. This restaurant is located within the Royal Albert Dock, so it has a lovely atmosphere and a relaxed atmosphere inside. The staff were really friendly and helpful, and the food was reasonably priced and truly delicious. Highly recommended.


tomandsaff
tomandsaff

We were very excited when we heard about this Thai restaurant tucked away in a beautiful location by the docks, as there aren 't a lot of South East Asian restaurants about. When we found it we thought it looked wonderfully inviting, and when we walked in we were welcomed by friendly staff to a cosy table in a corner. The tables are nicely spaced considering the size, and although it was busy, we didn 't feel like we were squashed in, and could easily hear eachother, which can be an issue in some places! We did take a bit of time to order as there is a huge variety of dishes on the menu, but eventually settled on a chicken Thai curry and an oyster mushroom Tom Yum noodle soup. The food came...


Stay63759275959
Stay63759275959

After a lovely day, we just had the worst meal we've had in Liverpool. Avoid Rosa's Thai on Albert Dock. We went in because the menu looked good and the restaurant was obviously popular. It was packed. We soon found the two kitchen staff, and two waiting staff plus manager were catering for a full restaurant, a private party upstairs, and takeaway orders. This explains the terrible service but not the bad food or appalling attitudes. Steve's beef massaman had a nice sauce but inedibly tough meat and tough potatoes. Even the sliced onions were semi-crunchy rather than tender. My crispy chicken with garlic rice was edible despite being almost cold so we shared that. My roti was so greasy it st... Ver carta

Categorías

  • Cakes Una deliciosa selección de pasteles con capas ricas y húmedas, elaborados con los mejores ingredientes. Satisfaga su gusto por lo dulce con nuestra variedad de sabores decadentes y creaciones bellamente decoradas.
  • Coffee Disfruta de nuestra selección de cafés elaborados por expertos, desde ricos espressos hasta cremosos capuchinos. Ya sea que necesites un impulso matutino o un sorbo relajado, nuestras opciones de café prometen calidez y confort en cada taza. Ver carta
  • British Tradicional y sustancioso, el menú británico ofrece clásicos reconfortantes como el fish and chips, asados jugosos y pasteles salados. Redescubre favoritos familiares, elaborados con cariño con recetas atemporales e ingredientes frescos y locales.
  • Vegetarian Disfrute de nuestra vibrante colección de platos vegetarianos, elaborados con las verduras más frescas, sabores ricos y especias sabrosas. Disfrute de un plato saludable y delicioso que celebra los mejores ingredientes de la naturaleza.

Comodidades

  • Takeout
  • Seating
  • Carta
  • Delivery
  • menú
  • Reservations

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