Teléfono: +441788819819
Dirección: 10 Kingsway, Rugby, United Kingdom
Ciudad: Rugby
Platos: 7
Reseñas: 6617
Sitio Web: http://www.rubyexpressrugby.co.uk/
"So I went in and got served by a child of about 11 who took my order we paid went back to collect Went home to find we were given 2 fried rice. Well we ordered a 255. Plus other items. From the menu When...we took it back to complain were first of all we were asked for £2.50 more for for there mistake we were then accused of shouting at the child there daughter. We never shouted a child. As the mother came out as soon as I walked in and said my order was wrong This was in front of another customer aswell Order was changed but this has to be the worst customer service I have ever had as we were sat waiting for our fresh food. All we could here in the kitchen was shouting about 255. And fried rice Could not understand anything else as we don’t speak Chinese My leaving words were do not employ children My reply she is just helping me out I was still not happy with the service I received so phoned them to make a complaint and to check my other food was freshly cooked and not reheated I was told it was recooked and changed. But was then accused of shouting at a child once again and she was scared I explained i never shouted at a child and said maybe you should not employ children To be told once agin she is helping me out I said she served me, she took my money and gave me my order She is working for you At the end of the telephone conversation The owner said I will not let her serve again My reply is it doesn’t matter I won’t be returning. I would rather travel the extra 2 mins down the road to super wok. Who I have used for over 10 years and never had a problem with. Also there food and hygiene rating and customer service is excellent"
Menú - 7 opciones
Todos los precios son estimados.
User
a great young man at the theke and very cleverly served me and eating was really good. I will go back
Dirección
Reseñas
User
This is by far the best Chinese takeaway in Rugby. Crispy seaweed is amazing, great mock duck for vegetarians, cannot get enough of this place
User
First time for a delivery and it was fab. Really nice delivery bloke, hot! Food was good too. Always collected in the past but will defo get delivery again.
User
Today it was my birthday and I chose to try this chinese out and turns out it's great ! I recommend this to everyone. The food was nice and tasty, it was warm and I enjoyed it alot
User
could not order online or on just eat call them up and can not believe the wong of women on the phone never I will ever order again or try to poor customer service skills might need a new training
User
if they are looking for authentic Cantonese cuisine in rugby, ruby express is a must! the customer service is impeccable and eating is always hot and tasty this takeaway is one of my friends and families going to!
User
Went here because we were told the food was good tried other Chinese takeaways in the area so thought we would give it a try staff were very friendly and efficient and very polite well done young man on desk food was cooked quickly and...was very tasty only tried a beef curry and chips but was good . Give them a try
User
absolutely amazing Chinese takeaway and definitiw the best in rugby! I am gluten intolerant and they make sure that every time I order it is marked when it comes and is delicious. they also sent a menu along with my first delivery with all. the dishes that they can change to make gluten-free for me, so I would recommend many options that I choose for the next time!
User
I recently moved down to the Rugby area after 40 years of living in Liverpool. Liverpool knows how to do Chinese! So, we’ve struggled these past months trying to find somewhere half decent. The Ruby express is the best Chinese I have encountered to date....It’s not amazing. I would rate it as GOOD but certainly the best we have come across and we will order from here again. It was also bang on time.
User
So I went in and got served by a child of about 11 who took my order we paid went back to collect Went home to find we were given 2 fried rice. Well we ordered a 255. Plus other items. From the menu When...we took it back to complain were first of all we were asked for £2.50 more for for there mistake we were then accused of shouting at the child there daughter. We never shouted a child. As the mother came out as soon as I walked in and said my order was wrong This was in front of another customer aswell Order was changed but this has to be the worst customer service I have ever had as we were sat waiting for our fresh food. All we could here in the kitchen was shouting about 255. And fried...
Categorías
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Sushi Deléitese con nuestra exquisita selección de sushi, que presenta ingredientes frescos, rollos elaborados con maestría y nigiri tradicional. Cada bocado ofrece una mezcla armoniosa de sabores, prometiendo un verdadero sabor de Japón.
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Asiatic
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Chinese Saborea los ricos y auténticos sabores de China con nuestra selección de platos icónicos. Desde sabrosos salteados hasta deliciosos dim sum, cada creación captura la esencia de la cocina china tradicional, deleitando tu paladar con cada bocado.
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Fast Food Disfruta de una variedad de comidas rápidas y deliciosas perfectas para comer sobre la marcha. Desde jugosas hamburguesas y crujientes papas fritas hasta refrescantes bebidas, nuestro menú de comida rápida satisface tus antojos con un servicio rápido y sabores irresistibles.
Comodidades
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Takeout
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Delivery
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Vegetarian Friendly
