Samuel Jones Smoke Ale House

37 Commercial Road, Exeter, United Kingdom

🛍 Fish, Sushi, Steak, Asiatic

4.3 💬 2320 Reseñas
Samuel Jones Smoke Ale House

Teléfono: +441392345345

Dirección: 37 Commercial Road, Exeter, United Kingdom

Ciudad: Exeter

Menú Platos: 11

Reseñas: 2320

"Popped in and politely asked for a table for some drinks on the evening of Saturday 26th. The manager was abrupt and said there were absolutely no tables and that they were fully booked before walking off. There were clearly tables free outside, so we...spoke to a barman who was really welcoming. He kindly sorted us with a couple of rounds of drinks and had customer service spot on. The manager could learn a thing or two about hospitality from his bar team who completely showed him up. Nice location, great Guest Ale (Simco), shame about the first point of contact and having to watch him grumpily storm about."

Menú completo - 11 opciones

Todos los precios son estimaciones en menú.

Postre

Alitas De Pollo

Ternera

Platos Principales

Mariscos

Pollo

Entrantes

Ensaladas

Filetes

Platos De Pescado

Melissa Melissa

I and my wife always enjoy visiting this restaurant. we had a wonderful night, great atmosphere, personal, eating and service. our server stuart was amazing! the sirloin steak and fish and chips are highly recommended.

Dirección

Mostrar Mapa

Reseñas

User
User

Exceptional service from the staff, especially from Finn and Hayya. An incredible experience thanks to them, top employees. Friendly and attentive, couldn’t have asked for more. Also an amazing variety of drinks to choose from


Úrsula
Úrsula

Amazing dining experience with a fantastic beer selection. The highlight was definitely the stunning view of the coastline while enjoying our meal on a sunny day. A special shoutout to Paula, Laura, and Jaz for taking such great care of us. Will definitely be returning!


User
User

after a long journey with the air and the way to exeter we went to the Quay region, tired and hungry. the restaurant looked just after our needs and we were not disappointed. a fine selection of beer, well presented, friendly staff and an excellent meal...left we are well satisfied. Ver carta


User
User

Delicious meal in beautiful location, made particularly special by the care and friendliness of Jazz our waitress. Had rib eye and fillet steaks beautifully cooked and adjusted to our taste. Chocolate mousse was delicious and we will be going back because of quality of food...and fantastic service.


Sebastian
Sebastian

What a lovely bar/restaurant/team/location! Everything hit the spot, the team were so lovely and friendly and personal we were a large group so this really went a long way. Special shout out to Ian, Finn and Hayya who were all exceptional also thank...you for your patience! 100% recommend this place!


Ivonne
Ivonne

Massive thank you to Jaz our waitress for making our evening!! We had taken a taxi to Exeter Quays and we’re struggling to pick a place to eat selected Samuel Jones and wasn’t disappointed. Food was excellent (would recommend the short ribs and the...cod chips) Jaz was a star and looked after our every need. Ver carta


User
User

I went to this restaurant yesterday for a meal and was not disappointed! Our waiter, Jaz, was friendly, professional, and excellent at her job. She regularly checked on us to make sure everything was okay and let us know we could approach her if we had any issues. The food was delicious, and we will definitely be returning soon.


Kieran
Kieran

The restaurant has easy wheelchair and buggy access and a basic menu that caters to most preferences. There is ample space between tables and the service is good. I would recommend trying the burger, although I think it would be even better with thicker chips instead of McDonald's style fries. Parking is available approximately 75 meters away on the hill. Overall, I would recommend this restaurant.


عريق
عريق

Popped in and politely asked for a table for some drinks on the evening of Saturday 26th. The manager was abrupt and said there were absolutely no tables and that they were fully booked before walking off. There were clearly tables free outside, so we...spoke to a barman who was really welcoming. He kindly sorted us with a couple of rounds of drinks and had customer service spot on. The manager could learn a thing or two about hospitality from his bar team who completely showed him up. Nice location, great Guest Ale (Simco), shame about the first point of contact and having to watch him grumpily storm about. Ver carta

Categorías

  • Fish Deléitese con nuestros exquisitos platos de pescado, elaborados con la captura más fresca del día. Desde favoritos a la parrilla hasta guisos sabrosos, nuestro menú celebra la abundancia del océano con sabores para satisfacer todos los paladares.
  • Sushi Deléitese con nuestra exquisita selección de sushi, que presenta ingredientes frescos, rollos elaborados con maestría y nigiri tradicional. Cada bocado ofrece una mezcla armoniosa de sabores, prometiendo un verdadero sabor de Japón. Ver carta
  • Steak Saborea cortes premium de jugosos y tiernos filetes, asados a la perfección por expertos. Cada bocado ofrece una explosión de sabor, acompañado de guarniciones clásicas y deliciosas salsas para mejorar tu experiencia gastronómica.
  • Asiatic

Comodidades

  • Wifi
  • Seating
  • Carta
  • Visa Card
  • menú
  • Waterfront

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"Owner rude and arrogant! And you can’t trust them and they won’t make your order right by just saying too busy to make it right! I called in to make a booking but told no tables available but I could place an order for takeaway so I ordered two gluten free pizzas. I also asked what size are the gluten free pizza crust and was told 11”. I was told I would need to wait 1 hour 30 minutes and I agreed. I ordered the Gluten free 11 “ crust as advised for one Olive Tree and one Garlicky . When I arrived, I asked the person with the pizzas to confirm the gluten free pizzas. She looked a bit worried and said they were not gluten free. I asked the other girl if I would have to wait another 1.5 hrs and she said they would expedite my pizzas. The owner came over and said he had two vegan pizzas for 8:30 pm and I said that is not what I ordered. He said he was too busy to remake the pizzas. He said the girl that took the order said she didn’t remember gluten free was ordered. As a Celiac , those are the first words out of my mouth when I order any food and I also inquired the size of the gluten free crust and frequently they are pre-made and sealed and I was told they are 11”. He would not remake the pizzas as he said he has to trust his staff. So he implies the customer are lying and uses it as an excuse to not make it right. It doesn’t excuse not remaking the pizzas correctly as ordered gluten free as I was told a few minutes earlier. I assured him I ordered both pizzas gluten free and my wife came in and also confirmed as she heard me place the order on the phone. I realize this pizza must be well done and popular but not to remake the pizzas and imply me a liar and refusing to remake them is unprofessional. I find his behavior arrogant, rude and unprofessional and just because he went to Italy to learn how to make pizza doesn’t make him a good owner and manager. Hopefully, he won’t blow off this review but learn from it. Always make it right for your customers! And never insult your customers! It also suggest he doesn’t care about his customers because he is too busy. He walks away and just repeats he has to trust his employees. Poor excuse for not making the pizzas as ordered! Employees can make mistakes and as a Coeliac I will also double check as I did when I came to pick up the pizzas. I would advise Coeliacs to not try these pizzas as you can’t trust them to make them to your order. Peace be with you! Dietary restrictions You cannot trust this place to make your gluten free as ordered and they won’t remake it if they made it wrong and just say I have to trust my staff. Very Poor attitude from an owner and a bit arrogant! Customers don’t appear to be important and must be lying if they get an order wrong."