Teléfono: +442078398100
Dirección: Irving Street, WC2H 0HA, City of London,Westminster, United Kingdom
Ciudad: City of London,Westminster
Platos: 5
Reseñas: 26530
Sitio Web: http://www.steakandcompany.co.uk/
"I wouldn’t normally turn to Tripadvisor to write a slightly negative review but I couldn’t find the restaurants contact details to email direct so here goes… I firstly want to say that the staff here were very attentive, friendly and righted the wrongs that were done with ease and efficiently but these wrongs shouldn’t have happened in the first place. The restaurant is very chaotic. It is in Leicester Square so I’m sure it’s always busy but it seemed very disorganised. We were a table of 7 and only 3 of us ordered starters. 2 of those came out and then we had to chase the 3rd. To which the waiter said they were preparing it now. But it should have been prepared and come out all at the same time. Particularly when it was a cold starter. We then waited a while for the mains and had to chase again. I don’t mind a little time between courses but this was too long. I got given a steak with 2 sauces on and no butter. Trying to get the attention of a waiter was very hard. I eventually got someone and asked why there were 2 sauces on my plate. They didn’t know why and asked which sauce I had ordered. I said peppercorn and they placed the sauce on my plate and took the other one away. In all this confusion our sides had been left on an empty table near ours. The waiter asked if we needed anything else and we said “the sides on the table over there would be nice”. I tried my steak and it was perfectly cooked and then proceeded to pour my sauce over my steak and a mushroom fell out of the pot. Now I’m ALLERGIC to mushrooms and so now my steak is now inedible. I caught the attention of what looked like a manager as they were in plain clothes. I explained what had happened to which she asked me what sauce I had ordered and had I told someone about my mushroom allergy. I said I had told the waiter at the beginning of the meal when we ordered so no excuse to give me the wrong sauce. The sauces do look the same but maybe they should be labelled somehow especially when there’s allergies around. I got given a new steak within a few minutes. It was cold but not covered in mushroom sauce so that’s a bonus. The food was good I can’t fault that but something needs to be done about the service and attention to deal. I also ordered a butter to go with my steak which never appeared even after asking multiple times. I would recommend the food of this restaurant but just prepare yourself for a chaotic dinner."
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Todos los precios son estimados.
User
the Manager Piero was super helpful and he gave us good recommendations and wine paring : we will come back soon
Dirección
Reseñas
Carlos
Great spot with outdoor seating. We have a lovely time. Manager Piero was amazing. We really enjoyed our time here.
User
Terrible value for money. Burger is £20 it’s cooked from frozen and no lettuce tomato onion etc in it. Chips are an extra £5!!!
Julka
Good food, Great service and quick time of waiting for food. Near to a lot of popular atractions. Lunch menu is cheap and tasty.
User
We visited this restaurant for the first time and we will definitely be returning! The steak was delicious and the staff was incredibly friendly.
sharon
We were so impressed with the staff, service, and food during our second visit to this restaurant that we had to return. A special shout out to our waitress Ilenia, who took great care of us.
User
The portions from the starter to the main course were small. However, the dessert was a good size. The quality of the chips was poor. The restaurant is centrally located, but the prices are inflated.
User
Looked after by Farham with impeccable service manners throughout our visit. Food marvelous the restaurant is a credit to the staff manageress alike. We had table 39 booked for 7pm walked in ,greeted,seated well looked after on my 65th birthday treat. Thank you to Farham the manageress.
Sprintergal
Great service, server noticed wonky table and fixed it without us having to ask. Given the option of sitting inside or out we chose out and the heaters and blankets meant that the temperature was fine for us to sit outside. Stone cooked steaks such a great experience, both declared the best steaks ever. Ribs were really good, burger was really tasty and the chips were cooked and seasoned to perfection. Puddings didn’t reach the standard of the main courses in our opinion. Apple crumble needed more cinnamon and was a little burnt in places. We’ll definitely be back but probably wouldn’t order puddings
User
I wouldn’t normally turn to Tripadvisor to write a slightly negative review but I couldn’t find the restaurants contact details to email direct so here goes… I firstly want to say that the staff here were very attentive, friendly and righted the wrongs that were done with ease and efficiently but these wrongs shouldn’t have happened in the first place. The restaurant is very chaotic. It is in Leicester Square so I’m sure it’s always busy but it seemed very disorganised. We were a table of 7 and only 3 of us ordered starters. 2 of those came out and then we had to chase the 3rd. To which the waiter said they were preparing it now. But it should have been prepared and come out all at the same...
Categorías
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Comodidades
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Seating
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Free Wifi
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Late Night
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Reservations
