Teléfono: +441294557736
Dirección: 67 78 Byres Road, North Ayrshire, United Kingdom
Ciudad: North Ayrshire
Platos: 3
Reseñas: 199
"Last Tuesday a family member booked and PAID A DEPOSIT for table in the restaurant for the following Saturday for 11 people for a special family meal. At 1245hrs on the Saturday of the meal she received a call asking if it was ok to move us to a table in the bar as they now had bookings for two other large parties. She agreed to this. On arriving on Saturday evening we found the bar completely full and extremely noisy due to football being on the tv. Our table was actually 2 separate tables set apart from each other. There were children in our party Taylors were aware of this at the time of booking and again earlier in the afternoon when the booking was altered and were then informed that it was not possible for children to go into the bar area. The person in charge tried to blame this mess on a new junior member of staff. She then tried to offer us a meeting room upstairs which smelled old and stale and added she could put music on if we wanted to, we declined this offer. No apology offered by the rude manager who was unconcerned about the inconvenience to 11 people at 1830hrs on a Saturday evening, many who had travelled some distance to be there. AVOID AT ALL COSTS Thankfully we were accommodated at the Corner House just a short walk down the road where the staff couldn't have been more helpful by giving us an area of the restaurant that they had already set up for a function the following day."
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