Artisan - Carta

Disappointing re decoration since I visited very slap dash painting. Not the same atmosphere and flat white very milky. Not sure I will return.

Just had a coffee at 11am with Mum in a comfortable coffee shop serving ground coffee cappuccinos! Enjoyable and efficient. Right in the heart of Eccleshall a venue perfect for a meeting , a coffee or a drink fully licensed with snacks.

The cafe itself may not be the top choice, but the standout feature is definitely the staff. They are extremely friendly and welcoming, with one in particular who made my visit even more enjoyable with their warm smile and helpful attitude. Ver carta

We ordered two coffees, a scone, and a cake. The cappuccino had no flavor, the Americano was very weak, and the scone was hard and bland. The lack of heating meant we had to keep our coats on. The staff appeared indifferent. Would not recommend and will not return.

This restaurant is extremely cold, there is no heating! If you like a good cup of coffee, don't even bother. The food and cake are of poor quality and too expensive. The renovation is cheap and it's disappointing to see how it has deteriorated over the past few years. We will not be returning.

The recent makeover is tacky. Gold wallpaper is already peeling in many places; “gold” paintwork which you can clearly see the previous surfaces colourscheme through; window interiors are always misted up, every time I pass; white emulsioned walls which have patches of mould coming through... The toilets are very chilly unheated, decor dull, unclean, and are smelly (nappy and sanitary bin in one). The back room remains cold, dark unappealing. Ver carta

We popped in for lunch today, we found a table which had been cleared but was dirty and had jam over it, I went to the counter to ask a member of staff if she would wipe it down, she looked at me as if I was a nuisance and said very curtly you will have to wait, there are only two of us! There were a couple of empty tables both dirty, we sat for a while and nothing so we got up and left, does this coffee shop want customers or are they just an inconvenience

Visited twice now in the last 5 weeks. Once as the cafe which was ok better staff for sure and once as the wine bar. The new decor is extremely BUT as for the Wine Bar I’m afraid very tacky. Newly decorated walls with paper coming away !! trying to have the ambiance of a chateaux has a very very long way to go. Plastic flowers and plastic decor paint on the lampshades and one having a large singe mark around it. Very bling hardly anyone in with no atmosphere and I’m guessing using Spotify to provide the background music with adverts not the way to spend an evening such a shame I’m sure if done properly it would be far more inviting . Staff were lovely but it must be soul destroying to have s...

We visited for snacks, ended up just having coffees. I found mine too strong by far, to the extent I was unable to drink it: I asked for extra milk to dilute it down. As to the redecoration.... wow. How tacky! The ‘gold’ white colour scheme throughout the cafe is too much, plus looks just cheap. I noted the wallpaper already peeling from the walls ?damp), and the patch of damp-mould which has appeared through the white paint in the front room; taken with the windows being almost always misted up... a bad impression. The toilet was very cold and unheated, which wasn’t great given we visited on a very cold day. It could also benefit from some air freshener being used in there due to the sanita... Ver carta