The Empire - Carta

Love it here, not had a bad item off the menu yet! Love the smiley face on the burgers :

Service: Takeout Meal type: Brunch Price per person: £10–20 Food: 1 Service: 1 Atmosphere: 1

£28.99 for 2 below average burgers. No salad. No sauce which was requested.No chips with the burger which for the price I just assumed came with it. My G/F 9 stone wet through had to go into the cupboards for more food. Absolutely shocking. Avoid, unless your well off and on a diet Ver carta

I'm really disappointed. I've made reservations for their pop-up twice now, and last month they canceled on me the day before, claiming they had double-booked, even though I had made my reservation three months in advance. Today, they just didn’t show up at all. I wouldn't recommend relying on them.

Awful time management and customer service! I placed my order at 7:20 PM for a pickup at 8:20 PM. When I arrived at 8:20 PM, I made several attempts to collect my order, but it wasn't ready until 9:00 PM. That's a 40-minute delay! It's now 9:12 PM and I'm still waiting. This is unacceptable. We've never had an order delivered on time here, and we won't be ordering from this restaurant again!

Lovely food! We spoke to two staff members who were really nice staff too and regularly checked we were OK for drinks, etc. Me and my friend were pleasantly surprised by the amount of options for vegans and we will definitely come again! It seems any negative reviews are the takeaways which perhaps they didn't get totally right when they tried to make ends meet over lockdown. Give them a chance, it's a nice place to eat out! Ver carta

absolutely appalling customer service. These are the ramblings and insults of one of the owners, when people gave him constructive feedback.We visited a few weeks ago and saw nothing worth coming back for. Overpriced food, sullen staff, dirty toilets and very slow service, even though we were the only occupied table in the whole restaurant.I feel sorry for the other co owner who has to deal with the fallout from his business partner’s rude and obnoxious behaviour

We came here as a foursome and nothing really went to plan. We all ordered our food on time, but then they came out with two of the meals and said the meals we ordered had a problem and offered us something else, only trouble with that, is you 're out as four not a two, so we ended up eating separately to the other couple. Not really good that. Kind of ruined the night if we are honest. When I asked what had gone wrong with the pork the reply I got was you don 't want to know what the chef had done , well really I did. That put me off and the other diners. Think it all needs to improve before I recommend our use again. Shame.

Have ordered from this place on and off throughout the year to try and give them the benefit of the doubt. As when reading some reviews as they had claimed , they had 'made improvements '. But its always the same story...They take on way too many orders than they can handle therefore 90% of them are late. I 've ordered 4 times throughout the year and they always go down the same way. They give you an estimated time frame on Just Eat. It reaches that time. No food. Then you ask Just Eat for an update. The time increases. It goes past that time once again, so you call for updates More than likely they tell you its on its way and that there aren 't enough drivers. Then even when it is on its wa... Ver carta