The Cross Keys - Carta

Only went for lunch but the food and service were good. Would recommend

It was very cosy and welcoming, I had the fish and chips and it was delicious. The staff are very kind, the food came very quickly and took us to our seat straight away

Held a suprise 60th birthday dinner for my mother in law here. The food was amazing, the service was great! Special mention to Sophie who was a great help with surprising the MIL and bringing out a cake that we had bought. Would definitely come again! Ver carta

The communication from booking to check out was excellent. The staff were friendly, professional, efficient, and caring. The room was very comfortable and the ensuite bathroom was immaculate. The food was excellent and freshly cooked to order. Overall, a great place to stay.

Lovely restaurant in pretty town. First time back for a few years. Sadly, Sunday lunch wasn’t great. Not served hot, and quality of meat not great at all. Pork wasn’t a roast cut (looked like belly slices) and beef very fatty. Would love to see this place be a good option in future.

I hope that our visit was just on an off day, but the service at this restaurant was terrible (we witnessed multiple tables leaving in frustration). We ordered two croissants and two coffees, which came to £16. In my opinion, that price is outrageous! The croissants were not even enjoyable - they were cold and undercooked. Ver carta

We booked this hotel for a friends gathering and checked in to six rooms. The hotel was nice and the food was okay. However, we experienced noise in our room early in the morning, which sounded like a pump. Despite informing the staff, the issue was not resolved and we had to shower in freezing cold water. The room was dusty and had cobwebs, with no windows, making it feel claustrophobic. The staff only offered apologies and did not provide any compensation. Overall, we paid £150 for the room, which was not worth it. I emailed the hotel but received no response. I do not recommend this place.

Lovely and historic hotel! I'm familiar with Saffron Walden and always wanted to stay at the Cross Keys due to its history and location in the centre of town which is just perfect. I stayed in room 7 which is actually behind the main building in what looks like a converted barn, and was a beautiful and comfortable room with lots of space and high ceilings! The location of the hotel is incredibly convenient, you are a short walking distance from pretty much anything to do in Saffron Walden. The staff were efficient, polite and professional. My full English breakfast in the morning was delicious and included in my room rate. I drove, and while there is no parking on the premises, there is ampl...

What a fabulous stay! We arrived early so was allowed to check in and leave our luggage in a secure room while we had time to have a roam round the town. When we back to the hotel the lovely Simon took our cases and showed us to our rooms, which were absolutley beautiful. We enjoyed the delicious food in the evening, being looked after by all the staff with smiles and banter which makes it feel comfortable homely. And well as for the beds, heaven! Had a great nights sleep. Didnt want to get out of bed for breakfast but so glad we did. The wonderful Wendy is one of the best to greet you with a warm friendly smile and great personality. And must say Wendy the choice of music in the mornings be... Ver carta