The Den At Jon Thorners

Bridge Farm Shop, Mendip, United Kingdom, BA4 6ST

🛍 Lunch, Coffee, Brunch, British

4 💬 286 Reseñas
The Den At Jon Thorners

Teléfono: +441749838938

Dirección: Bridge Farm Shop, Mendip, United Kingdom, BA4 6ST

Ciudad: Mendip

Platos: 5

Reseñas: 286

Sitio Web: https://www.thornersofsomerset.co.uk/restaurant/

"I popped in today a little after 3pm to grab a spot of lunch and was initially told that the kitchen was closed and that only cakes and drinks were available but sandwiches could be purchased next door at the farm shop, which is fine. For those that haven’t visited before, the farm shop is about 10metres away and is part of the same complex and family business. I then nipped to the shop and purchased a sandwich and drink as suggested and returned to the outdoor seating area (which was empty along with most of the shop as well). At this point I was confronted by a member of staff who did introduce or excuse herself but quite rudely and abruptly said I had to purchase a drink to utilise the seating area as it is ‘Company Policy’. I calmed explained that I had just purchased my lunch from the farm shop as previously directed by another member of staff, to which the lady just repeated her previous statement again. Given the time of day and that the shop was basically empty, policy or not, some decorum could have been shown as well as some simple manners. Not wanting to argue I just left! To whoever is responsible for customer service within your department or company, I would kindly suggest that this member of staff is pulled aside to be re-trained and re-evaluated. I often visit both the shop and restaurant as I like to buy local but after today’s events, I am sorry to say that I don’t think I will be returning! To those of you that find yourselves in the same position, be very careful of this situation. I am struggling to think of a word other than SCAM! Simply appalling Jon Thorner, I thought your company was better than this! If I could, I would give this review zero stars…"

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01alan1984 01alan1984

Fantastic breakfast and lovely coffee in a COVID safe environment. Well done to the management and staff for doing a great job in these challenging times. Would definitely recommend.

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Reseñas

begonia96
begonia96

Called in without booking but very well organised and welcomed, impressed they refused to admit people without a mask. Had a wonderful full breakfast and can recommend fully too. Clean, lovely staff...what’s not to like


Pat
Pat

Stopped for coffee and a cake and was made to feel very welcome. The staff were attentive but not intrusive and the place was comfortable and warm. The food and drinks were good and had a nice relaxing time. Would visit again.


rowlandjean36
rowlandjean36

Well I have to say the best fish cakes I’ve had so full of fish and very tasty, the home made chips were great all in all fabulous food, very Covid safe and very friendly and helpful staff will look forward to my next visit highly recommend.


17sylvie
17sylvie

We were looking forward to Sunday lunch, which we booked a couple of weeks in advance. On arrival we were told they were only doing Sandwiches!!! Perhaps in future a courtesy call to let us no there wouldn’t be any hot food . What a waste of a twenty mile round trip.


Debsy
Debsy

Popped in for a cooked breakfast en route to Bristol Airport. Good job we booked a table as most were already booked and it was busy. Lovely big cooked breakfast with high end quality Thorners products, served quickly, hot and delicious. Pot of teas each, I like mine strong so had to ask for another teabag, but lovely friendly staff and happy to oblige.Nice ambience and a great start to our holiday. Thank you!


emmahorrellF5565GW
emmahorrellF5565GW

This was my second visit and I would come again. They do a very nice bacon buttie and a good breakfast which is plentiful. We had a vegetarian breakfast this time that included eggs mushrooms beans toast etc. The sausage was a vegetable sausage not quorn. It comes with bubble and squeak which is a small disc on the plate which can confuse we were expecting a good homemade bubble and squeak. I think that would do really well. Lovely Service.


JaneEllis88
JaneEllis88

My daughter and I visited The Den for lunch today. Where the food was fantastic and I cannot fault it at all, although I was very surprised that the Track and Trace was being used for Marketing purposes as there was a box to tick to opt in for e-mails. I never saw a member of staff wear any face covering and was taken aback when I saw the server take a coffee order for two ladies sitting outside, she took their physical card to process their order and even used the ladies contactless facility to pay for the coffee before handing it back with the receipt.


Onesmudge
Onesmudge

Sadly disappointing their steak and ale pie. I couldn't chew through the tough meat however their ale sauce and pastry was lovely. What sold me on ordering this dish was the promise of creamy mash. Unseasoned, lumpy and unpleasant... How can you get mash that wrong? The vegetables were soft and overcooked. On a whole not great. I left the mean mostly unfinished. On a plus side, the coffee, a latte, was exceptional. The service was good, although no seasonings available on the table or offered. Don't think I'll be back however they were busy so I imagine this feedback isn't their norm. An off day?


Fids1979
Fids1979

I popped in today a little after 3pm to grab a spot of lunch and was initially told that the kitchen was closed and that only cakes and drinks were available but sandwiches could be purchased next door at the farm shop, which is fine. For those that haven’t visited before, the farm shop is about 10metres away and is part of the same complex and family business. I then nipped to the shop and purchased a sandwich and drink as suggested and returned to the outdoor seating area (which was empty along with most of the shop as well). At this point I was confronted by a member of staff who did introduce or excuse herself but quite rudely and abruptly said I had to purchase a drink to utilise the se...

Categorías

  • Lunch Deléitese con nuestras ofertas de almuerzo, donde los ingredientes frescos y los sabores globales se fusionan para crear comidas satisfactorias. Elija entre una variedad de ensaladas, bocadillos y platos principales abundantes para una escapada culinaria a mediodía.
  • Coffee Disfruta de nuestra rica y aromática selección de café, preparada expertamente para despertar tus sentidos. Desde el clásico espresso hasta los lattes cremosos, descubre la mezcla perfecta para comenzar tu día con una nota llena de sabor.
  • Brunch Una deliciosa combinación de platos de desayuno y almuerzo que presenta favoritos clásicos y giros creativos. Disfruta de opciones saladas como los huevos benedictinos o elige dulces como los esponjosos panqueques y la fruta fresca.
  • British Tradicional y sustancioso, el menú británico ofrece clásicos reconfortantes como el fish and chips, asados jugosos y pasteles salados. Redescubre favoritos familiares, elaborados con cariño con recetas atemporales e ingredientes frescos y locales.

Comodidades

  • Cafe
  • Seating
  • Takeout
  • Free Wifi

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