The Hyacinth Tearoom

Needed a place to kill time and grab so lunch, so please we went into this little restaurant, loved the food so yummy! Staff all welcoming and stuck to covid guidelines, lovely!

Sat down and ordered. Food good but before finished drinks told that they were shutting straight away. No chance to order cake or another drink. Never told us that when ordered otherwise would have gone somewhere else. No wonder so quiet if that’s how customers treated

Amazing Mother’s Day afternoon in the sunshine in the beautiful garden Our food was excellent, served promptly and everything was as ordered. The cocktails were a real treat as was the huge selection of home made cakes. Our kids loved the garden, lovely space for them to run around and play. Thanks for a great Mother’s Day afternoon. Ver carta

We ordered a delivery of an afternoon tea for a friends birthday! Brilliant service. Delivered on time. Beautifully presented. The sandwiches and selection of cakes were perfect. All fresh and very tasty! The cheesecake was to die for! Highly recommend. Also had good experiences at the Greenstead Green branch with helpful staff and delicious food.

We had a horrible time here, its completely gone downhill, lost the lovely family atmosphere, service was horrendous, told they were too busy (half empty at the time) with bookings to accommodate us, squeezed us in in the end, place looked dirty, grumpy staff member serving, didn't know much about their own products, service slow and staggered. Much nicer places about. A real shame

My husband and I went here for breakfast and it was by far the worst breakfast I have ever had paid for. Microwaved scrambled egg, poorly poached snotty egg, cheap bread not as the menu advertised (I thought I was getting sourdough and got basic sliced white! and awful presentation. It did not taste good! Such a shame as this used to be a nice tea room that had a strong consistent product! Ver carta

Have eaten here in the past, the food quality is great but service slow. Some staff aren’t particularly friendly. Last time I visited with a friend, we arrived and it was shut (we didn’t realise it was closed on Mondays as Facebook said it would be open from 10am . My friend asked if they were open, a staff remember replied ‘nope not on Mondays’. My friend asked ‘oh that’s a shame we didn’t realise, I don’t suppose there is anywhere local you would recommend?’ (Whilst we are both trying to keep our toddlers from running around and making a mess! she replied ‘no idea!’ And walked off.

Went here for brunch for my birthday with my partner. We decided it would be a lovely walk from Halstead to Greenstead Green and then have some brunch once we got there. We’re seated pretty quickly but staff seemed to be annoyed we hadn’t pre booked. Neither of us has been here in years so had no idea booking was a thing. They seemed to be more interested in the tables who had booked and would be really attentive to them and not us. Our food was okay but we were never asked if it was up to standard or if we wanted any sauces. £30 later and I don’t think we will be rushing back again. Spent the first 10 mins wanting to book for afternoon tea but after one of the staff spilled my partners coff...

Went here for just a drink and food after a week. All tables were booked which was understandable but the entire time no one was seated which I found pretty strange but I get it. I have worked in hospitality myself and l understand how hard and stressful it can be but that doesn’t excuse how rude and passive aggressive the staff member serving us was, and a lot of people had agreed. She was on till making drinks she has red hair, and I can’t lie our family is very indesivive, but she kept sighing and being relucutant to serve us. Although there was one girl who seemed to be doing everything, she had brown hair and looked around 18-19, she was amazing and sweet. She spoke so nicely, whereas t... Ver carta