The Local Hero Pub - Menú

Freemans Common Leicester, Hinckley and Bosworth, United Kingdom

🛍 Pub, Steak, Salads, Cheese

4 💬 4701 Reseñas
The Local Hero Pub

Teléfono: +441162755330

Dirección: Freemans Common Leicester, Hinckley and Bosworth, United Kingdom

Ciudad: Hinckley and Bosworth

Platos: 5

Reseñas: 4701

Sitio Web: https://www.greeneking.co.uk/pubs/leicestershire/local-hero?utm_source=g_places&utm_medium=locations&utm_campaign=FG_pubpage

"Have been coming here for many years I have a blue light card and have never had an issue before however today they put the order through and took the bluelight off but didn’t mention that due to their ^special offer^ it actually cost me more than it would without the bluelight, I asked them about this and was met with a rude and confrontational attitude from the bar maid saying basically I should have read the terms and conditions( I have it doesn’t say anything about not being used with in-house discounts or special offers) I asked to speak with the manager who also gave me attitude and said take it up with bluelight I said surely you should have made me aware that the discount would be less than the special offer and you couldn’t use both? She said I can refund you and it will take 6-7 days to return to card but you will have to order and pay again without the discount o said just leave it she said next time read your terms and conditions I may be in the wrong I can’t see in t and c that what they say is true but really was their a need for the attitude? However on a lighter note when the food FINALLY arrived (it’s lunchtime) it was very nice"

Robert Robert

Had to take rump steak back, staff OK with that. Piped music could be more relaxing.

Dirección

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Reseñas

Robert
Robert

Top quality food, beer, and service. Highly recommend the mushroom and garlic bake. It was delicious.


Teresa
Teresa

Went at 8.45pm when service is till 9pm or 10pm got told no food. Think this is disgusting if your kitchen is open


Georgina
Georgina

CRAP DO NOT WASTE YOUR MONEY unless of course you like to wait an hour for cold burnt food, that I wouldn't give to my dog!!!


Eloise
Eloise

Great value for money. All had a great meal drinks and dessert the 6 of us enjoyed our meals. Try the jamaican stew was sooo good


simon
simon

We had the low and slow beef rib for the Sunday dinner full of flavour. Amazing amount of food. I would definitely recommend it to anyone


Shelley
Shelley

Lovely pub. Did a wedding celebration here after a small ceremony in town. Really friendly and helpful staff, thank you. @shelleycostellophotography [hidden link]


Jd
Jd

Fab service came into tonight steak night 14 year old son devoured his mixed grill ,staff are very friendly as always food was great will return soon was served by dianne


ASJ
ASJ

Alisha greated us with a welcoming smile. We decided we only wanted a snack. At the till she guided us to a meal deal which suited both of us. We ordered desserts and she went above and beyond having found out it was my birthday and kindly put some candles in my dessert. Very friendly and polite. A really enjoyable lunch. Thank you


Rebecca
Rebecca

Have been coming here for many years I have a blue light card and have never had an issue before however today they put the order through and took the bluelight off but didn’t mention that due to their ^special offer^ it actually cost me more than it would without the bluelight, I asked them about this and was met with a rude and confrontational attitude from the bar maid saying basically I should have read the terms and conditions( I have it doesn’t say anything about not being used with in-house discounts or special offers) I asked to speak with the manager who also gave me attitude and said take it up with bluelight I said surely you should have made me aware that the discount would be le...

Categorías

  • Pub Disfruta de un ambiente animado con nuestros clásicos favoritos de pub. Desde hamburguesas contundentes y fish 'n' chips hasta pasteles salados y cervezas artesanales, nuestro menú promete una experiencia acogedora ideal para relajarse con amigos.
  • Steak Saborea cortes premium de jugosos y tiernos filetes, asados a la perfección por expertos. Cada bocado ofrece una explosión de sabor, acompañado de guarniciones clásicas y deliciosas salsas para mejorar tu experiencia gastronómica.
  • Salads Frescas y vibrantes, nuestras ensaladas están elaboradas con ingredientes de temporada y una mezcla de verduras crujientes, vegetales coloridos y aderezos únicos, ofreciendo una opción deliciosa y saludable para cualquier paladar.
  • Cheese Una selección curada de quesos artesanales de todo el mundo, con sabores y texturas diversas que deleitan el paladar. Perfecto para compartir o disfrutar individualmente con los acompañamientos ideales.

Comodidades

  • Mastercard
  • American Express

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"Such a real shame, this place used to be amazing and we loved going! Unfortunately after visiting recently for my partners birthday we had a terrible experience, awful service, food OK but not like it used to be (might have just been OK due to how long we had to wait and how hungry we all were) we arrived and we’re placed in the conservatory type room, it was EXTREMELY loud you couldn’t hear yourself think! With two elderly people in the family it was difficult for them and none of us were able to talk to each other therefore I asked the waitress if there was a possibility if we could move as the noise was just too much! There was a table sat next to us a group of girls who was just having a good time and we knew it wasn’t there fault for being loud but due to how the conservatory was built the noise just echos so everything sounds much louder.. the waitress then after speaking to us when straight to the table and started whispering whilst they all turned and looked at our table it made things so AWKWARD! None of us could then relax, the waitress did then come back and say another table had become available in the main building so we did move. Then the food well my dad is type 1 diabetic and it just took so long when we challenged how much longer it would take (as at this point we were so hungry and dad very low) the waitress did nothing more than print off the receipt and slap it on the table with our food and say look ‘only 40 minutes from placing the order’ no apology, no nothing. We were gobsmacked! Some of the food was just OK, some not great and when feeding back to the staff with specific details on why we weren’t happy they were very defensive again we got no apology. After spending over £200 in there, we got no recognition that we were really unhappy with our experience and some meals were not even touched. Unfortunately I won’t be going to the place ever again, and for future feedback I would be ensuring staff are trained on how to deal with negative feedback complaints appropriately."