Teléfono: +441372462582
Dirección: 2 Hare Lane Esher, Surrey KT10 9BS, Claygate, United Kingdom
Ciudad: Claygate
Menú Platos: 35
Reseñas: 293
"We live locally and were really excited to come to the Swan as so many people recommended it in the neighbourhood. The Wheatshef is usually our go-to, but we gave Swan a try. Such a disappointment! Things started off nicely, but after we ordered and waited 45min+, the food never came! Not even the kids order (fish and chips). I asked the staff if they could check and 'they were plating it right up '. Once it came out, you could tell the pasta had been sitting out under the burner for quite some time and the beef roast was barely visible on my plate since the portion was EXTREMELY small. It 's like they didn 't have anything left and gave us the bottom of the roasting pan. Over 2 hours and £150 later, when I said something to the manager, we were offered a free pudding. This was a nice touch, but we decided to just leave as we had other things to do and it had already been so long. I 'm willing to try it again at another point and hope it 's a better experience. Just be a bit cautious and hopefully my experience was a fluke."
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