Abbey - Carta

This was a really nice experience with the exception of already opened and used jam pot on the afternoon tea plus a pot of marmalade instead of jam? This was rectified very quickly by staff and the service was excellent.

I came here for the first time in a decade. it has been completely renovated and now seems to be part of the marriott group. I made it for the night a room for approx. 100 pounds to get, but it is usually much more expensive, but it is a good hotel in the center of bath: bog island.

It was fine, service wasn’t amazing. When we arrived had to go looking for someone to seat us. Our drinks took quite a while to arrive. The waitress kept on saying they were really busy when the restaurant wasn’t full at all. Overall the experience was fine but wouldn’t book there again. Ver carta

I had a great experience at this restaurant! The location is fantastic, with the river to the left of the hotel and the city center to the right. The room was quite spacious and very clean, and the staff were excellent. Although our check-in process took longer than anticipated, the staff really made the wait enjoyable by bringing us full cream tea while we lounged.

I wasn't able to book a table for 10 so had to book two tables of five. The reception staff seemed shocked that we had booked for food as if they didn't realise they did food and suggested we ask in the bar. A male at the bar took our details and said he'd let the kitchen know. 20 mins later he hadn't come back so I went to find him only for him to deny having ever spoken to me. We were eventually seated, in an otherwise empty dining room so they were hardly rushed off their feet. The food was hit and miss some we had to send back. The surroundings were lovely but the staff were clueless. Would not recommend.

Nothing like the photo on the website. Sandwiches made with all white sliced supermarket bread and must have been left out before serving as the bread had gone crusty (stale). Dirty cup and tea pot, sticky patches on the table. Scones were dry and only enough clotted cream for one (table for two). One of the cakes was very unpleasant (Victoria sponge how difficult is it to get that right). If I hadn’t have paid in advance I would have sent it back. This should have been a special occasion for a sister who traveled almost 200 miles to visit. Very poor food, nothing like it was billed on the website and not worth the money paid. Avoid queue for one of the other afternoon tea options rather tha... Ver carta

It was a disaster; there was absolutely no record of my booking even though I had the confirmation so that was an embarrassing start. We ate in the art bar which had a much nicer atmosphere than the restaurant (which was stark and empty) but the service was awful. It wasn't rude service, in fact I felt sorry for some of the staff. It was more that there weren't enough of them. Hard to get served, even to get a cocktail menu, waiting for orders, delays, run out of food. Halloumi with horseradish blobbed on one part of a bagel was not good. Then a leak in the ceiling. This was a 50th birthday celebration but it really ruined our evening and I felt awful because I had booked it. Very disappoint...

Breakfast was another experience altogether. I had to make a reservation, and when I arrived, I was escorted to my table by a waitress who seemed quite overwhelmed. While I could sense her enthusiasm, the level of service I expected from a well-regarded hotel was lacking. It felt like she was managing everything on her own, while the other two young servers primarily focused on clearing tables. I arrived at 7:00 AM, and while I anticipated delays, I didn't expect it to take 30 minutes for my breakfast to arrive. I was on a tight schedule and couldn't take the time to enjoy my meal as I had hoped. The food was good, but I was disappointed to not be offered any fruit juice or extra toast. Ove...

only those who eat until the Christmas group of the woman came in, who were loud, but it removed the quiet and sometimes quite funny. until then zero atmosphere. door to the outside remained open from the workers who immediately feel the room cold. different employees simply ask themselves backwards and forwards constantly. the staff was dressed very casually as if they had just left the street and did not look like they were working there. If we were not charged for a booking payment, we would have left before dinner. eating was ok, but very limited menu and the whole experience did not feel worth money and felt disappointed by us for so much for a meal and experience that was really nothin... Ver carta