Teléfono: +441789297586
Dirección: Swans Nest, Stratford-upon-Avon, United Kingdom
Ciudad: Stratford-upon-Avon
Menú Platos: 8
Reseñas: 267
"I did have to lower my rating for service due to a mix-up with our drinks. I ordered a full-fat Pepsi via the QR code but received a Pepsi Max instead, and there was no mention that it was different. They really should have pointed this out, especially since some people may have allergies. After a few sips, I decided to ask at the bar if it was full fat and learned it wasn’t. They mentioned that, since they had stopped offering full-fat Pepsi that day, I needed to specify when ordering. The staff member I spoke to wasn't particularly apologetic but did offer to let me change my drink. After checking the menu, I opted for apple juice, only to find out it had to be a draft drink for the replacement. So, I ended up ordering a lime and lemonade instead, which came with an extra charge of 75p for the cordial. I feel that either the apple juice (which was the same price) or the lime and lemonade should have been offered at no extra cost since the mistake was theirs. Little things like this can greatly impact customer service and would have prevented any lingering annoyance. Overall, this is a nicely situated bar/restaurant with plenty of tables to enjoy a drink or meal."
Todos los precios son estimaciones en menú.