Teléfono: (+39)0415260201
Dirección: Lungomare Marconi 41 Hotel Excelsior Venice Lido Resort, 30126 Lido Di Italia, VENEZIA, Italy
Ciudad: VENEZIA
Platos: 8
Reseñas: 33
Sitio Web: http://www.hotelexcelsiorvenezia.com/en/restaurants-bars/adriatico/
"We arrived at the Excelsior after a long day of travel and decided to eat at the hotel rather than go into Venice. Having visited the Excelsior 10 years earlier, we had good memories of dinner out on the patio. Thus, our experience that night was more than a mild disappointment. We were seated immediately at a table along the beach, very nice. Handed menus and then we waited. And waited, and waited until 15 minutes passed and I finally had to grab a waiter to get some attention. Cool, water delivered and a bottle of wine ordered. Five minutes go by, then ten minutes and at 15 minutes I got up and chased down the maitre d ' who eventually brought our wine. If you are not keeping track, that 's 30 minutes from being seated to my swirling the wine, which happened to be very warm. How does an Italian restaurant on the Adriatic store wine at room temperature when it is over 80 degrees? Like heathens, we were forced to ask for ice to cool off the wine. At least my wife and I had plenty to talk about while waiting. We eventually got around to ordering food. The starters were unremarkable and long forgotten. For mains, since my wife does not eat fish, she ordered the beef filet, to be cooked medium. What was delivered could best be described as seared and raw in the middle. She sent it back and it took another 10 minutes to return. In the process, my turbot was cold since I waited for hers to return. The service was possibly the worst we had until I complained, at which point it became average. From the point we sat down, the staff was lavishing the Italian-speaking guests with attention while we, the only apparent Americans, were nearly ignored. Does that sound paranoid? I don 't know but that was my perception. To compound the experience, the prices were ridiculously high for what we received. Between our travels and over 20 years living, working and eating in New York City, we know both quality food and service, including that which comes at a high price. Regrettably, the Ristorante Tropicana offered only one of those three, the expense. I am always willing to say that a restaurant can have a bad night and maybe that was the case here. However, our experiences as guests at the hotel over the next four days suggest that the Tropicana is fading along with the balance of the Excelsior. Very sad given our fond memories from the past. YMMV."
Todos los precios son estimados.