Teléfono: +441792650444
Dirección: 21 High Street, Swansea, United Kingdom
Ciudad: Swansea
Platos: 4
Reseñas: 5640
"As a Turkish person, I had high hopes for here, giving its overall review rating of 4.4/5. However, my recent visit left much to be desired. From the moment I walked in, the atmosphere was tainted by rudeness. The lady at the till seemed disinterested and displayed a lack of courtesy towards customers. Additionally, the lack of cleanliness in the kitchen and the informal behavior of the chefs was concerning. To add insult to injury, the Turkish tea, a staple in Turkish cuisine, was far from authentic and left a lot to be desired in terms of taste. What's worse is that I was charged for this disappointing beverage. Overall, my experience here fell short of expectations. While the ambiance and cuisine may have potential, the lack of hospitality and attention to detail detracted significantly from the dining experience. I must only express my gratitude to the kind and lovely lady who welcomed me and took my orders. Her warmth was a welcome contrast to the rest of the experience. She's but rest of extremely bad things. EN; As a Turk, I was ashamed to say I am a Turk here. Without speaking a single word of Turkish inside and unfortunately witnessing what was being said, I felt obliged to go up several steps after the meal. Except for the lady who took my order and was probably not a Turk in the restaurant, these people have bad intentions. A mother and daughter who come as a family and leave after the meal. I think that the kitchen chef friend who speaks behind his back and thinks that no one will understand because he says it in Turkish does not have a mother, sister or wife... What they brought as Turkish tea was a complete blasphemy and they shamelessly asked for money for it. I took a sip and left it down, it was so awful. The lady at the counter is disturbingly rude.. Go and eat a Tesco sandwich here, at least you won't lose your self-respect, even if you're not full."
Menú - 4 opciones
Todos los precios son estimados.
Jannat
I adore the food at this restaurant! I always opt for delivery.
Dirección
Reseñas
John
Poor customer service. Forgot to put the bread in take order. Call them and didn't give a s...t about it.
Sarah
We have been here 5 times and every time the food has been lovely. Staff are friendly . Good value for money
Alexandra
The best restaurant in Swansea! The food is top quality and the portion sizes are great for the value. The food is super delicious!
Re
This Turkish restaurant is a bit more expensive than others I've tried, but the grilled and seasoned food was delicious. The platter for two was generous enough to easily feed 3-4 people. The service could use some improvement as one overwhelmed staff member seemed to be doing everything.
Simon
Lacklustre food and staff, waited too long to be attended. Food was good but not much taste, as if not marinaded properly. Had to borrow other small plates on table set for other places as none served with main platter, nor any serving utensils. Shame, as such a nice venue could be so much better!
Ahmet
The food wasn't too bad, but the service was really terrible. One of the ladies serving us almost tossed our food onto the table before running away. Throughout our dinner, no one came to our table for additional orders, cleaning or even presenting the bill. Please stay away if you respect yourself.
Jen
Ordered food to end our fasting day, received missing items called the restaurant they didn't seem to care and told me to complain through the website I ordered from. The food was burnt, how someone can burn a chicken burger bun is beyond me. A complete waste of £56 utterly disappointed in the restaurant and the food.
suzanne
Disappointed to be honest, popped in earlier, first time there, wanted the Lahmacan priced above the counter £3.95, they charged me, £4.95, said no sorry it says above £3.95, oh sorry we changed it, I said but it says £3.95, you got to houner that giving me funny looks all the time I was there waiting for food. Don't add £1 onto the bill when it clearly says £3.95. watch you change people. Won't be going back there again
K
As a Turkish person, I had high hopes for here, giving its overall review rating of 4.4/5. However, my recent visit left much to be desired. From the moment I walked in, the atmosphere was tainted by rudeness. The lady at the till seemed disinterested and displayed a lack of courtesy towards customers. Additionally, the lack of cleanliness in the kitchen and the informal behavior of the chefs was concerning. To add insult to injury, the Turkish tea, a staple in Turkish cuisine, was far from authentic and left a lot to be desired in terms of taste. What's worse is that I was charged for this disappointing beverage. Overall, my experience here fell short of expectations. While the ambiance and...
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