Teléfono: +441273688892
Dirección: Argus Lofts, 30 Kensington St, Brighton, BN14AJ, BN1 4AJ, United Kingdom
Ciudad: Brighton
Platos: 35
Reseñas: 2027
Sitio Web: https://www.wagamama.com
"An incredibly frustrating experience. Being amongst so much chaos and seemingly inexperience of how to work in a restaurant displayed by most staff. The queue being around the corner outside of the restaurant yet seeing staff wondering around inside and a minimum of 10 available seats at all times it took us 35 minutes to be seated. Another 15 to be acknowledged by AB to place an order of whom I had to wave at him as he wandered around. The drinks didn’t come for some while a tap water and green tea isn’t really a big ask. I don’t usually name bad service but on this occasion training and focus is needed to do a basic level of customer service the job your employer to do. The bao arrived cold and fortunately I got the attention of a gent who was taking the order of the people next to us perhaps the only one here who knows his job. New bao delivered within 2 mins which was great. We really love wagas normally for the efficiency and food however today was just laughable experience. The whole journey was Im personable, unprofessional and a shambles. I would have said this to someone’s face or the manager had I be able to catch anyone’s eye during our 2 hours!!!! To get lunch. Paid on the app as was quicker than watching the waiters just slowly placing menus and walking around not seemingly knowing what they’re doing."
Todos los precios son estimados.