Where Memories Meet

The food was just as disappointing as the customer service. The dishes arrived cold and seemed undercooked. When I brought up the issue with the manager, they showed no concern. I do not recommend dining here.

Booked an afternoon tea for a friend’s birthday. The food was excellent. Well filled tasty sandwiches. Fresh still slightly warm scones and delicious cake. Real tea in a big pot. Very nice and very good value will definitely be back .

Had a terrible experience. Incredibly rude staff and unbelievably overpriced food. I will be going out of my way to tell as many people as I can, never to step foot into this place. Completely ruined our afternoon meet up with friends.

I visited this quaint tearoom today for lunch with a friend and we were delighted that we did! It was a wonderful discovery! The atmosphere was friendly and the food was delicious. I will definitely be coming back since I am moving into the area. I highly recommend this charming little spot!

We had a fantastic afternoon tea at this restaurant! The tiered trays were filled with delicious homemade sandwiches, sausage rolls, scones with cream and jam, and cakes. Each of us had our own teapot, which was refilled as many times as we wanted. The atmosphere was comfortable, and the service was excellent and friendly. I highly recommend this place.

Last minute booking but we secured a table. The staff are very polite but not intrusive. The drinks were all excellent. The bakewell, lemon ginger choc orange cakes were excellent, the fruitcake Millionaire’s shortbread less so. There is so much to choose from when it comes to trinkets antiques, you’ll find something for sure. The function room is lovely.

Really lovely! Ladies greeted us warmly. Table wasn't quite ready as people were just leaving on our arrival. My mum struggles with walking and the ladies happily arranged a seat whilst they got the table sorted for us. We ordered Cream Teas, which was lovely. Very attentive ladies. I'm confused by other reviews saying staff were rude. I found staff very polite and kind.

Met by a very rude women, who was just as rude the day before when she locked the door before entering but I returned to give another chance, only to be treated the same way. The place was busy and they seemed very stressed to be fair, the lower area is flooded and has been for quite a while, someone out there can help these people resolve it. Maybe this review would help before they lose any more customers. I only wanted to buy some Antiques which took my fancy, maybe they can afford no sales.

What a rude member of staff!! Went in to order a coffee, either sit in or take away. Member of staff was serving someone so I politely waited. She stopped serving and ask what I wanted. I stated just a coffee but was rudely met with they are too busy. Just 9 customers in the shop! Read other reviews here and the theme is clear. Rude staff and zero customer service. Walked our without my coffee followed by a poor review! In this day and age, I am surprised businesses get this so wrong. Customer service is king and if you want to stay in business, employ better staff!!