Bridgend Bridgend
The Jolly Sailor

The Jolly Sailor

1 Church Street, CF36 5PD, Bridgend, United Kingdom

Pub • Steak • Welsh • British


"We went here for my birthday meal out and to do the quiz but it ended with both my mother and myself in tears due to the downright rudeness of the lady manager. Yes, we were late after 3 cars all driving from various locations in Wales (and not being able to park anywhere close enough for my disabled dad and pregnant sister but we did try to ring ahead only for no one to answer. Seabass was ordered off the menu and, on arrival, tasted nothing like Seabass. The waitress then said they were out of the usual Seabass so had given me the special in a disgustingly salty paprika sauce. We explained that this was not what we thought we'd ordered and she said she'd send the manager over. Rather than apologise for their error, she started shouting at me for being late. It was the final straw after an incredibly stressful day with our autistic children in all the traffic jams and so I got up and left. The others enjoyed their meal but at the end, my mum thanked the waitress (who was lovely! for removing the Seabass from the bill, only for the manager to come and put it back on! I work in hospitality myself and we would never dream of doing this! My family had left a sizeable tip for the waitress but mum felt that if she was being charged for a meal that I'd literally had 2 mouthfuls off that she'd have to use the tip to cover it. The manager than accused mum of being mean for removing the poor waitress's tip when technically it was her that had done so. In contrast, we've come to a lovely accommodating place this evening who actually know how to treat their guests. Would definitely avoid if you're likely to be late as you will get told off like a naughty child!!"

Hunters Lodge

Hunters Lodge

Church Acre, CF31 2EA, Bridgend, United Kingdom

Pubs • Cafés • Steak • British


"Took family here for lunch today and was very disappointed. Having been to the Hunters Lodge prior to their refurbishment we loved the food and the menu. However the menu has since changed and seems more limited with a few favourites now missing (katsu chicken). Having been told that this pub was 'dog friendly ' by others we found this not to be the case. I entered and asked about where we could sit with out dogs and was told that the only places to take dogs was outside or in the small function room which was unusable as there were no tables or chairs set up! Ended up sitting outside, to the dissatisfaction of my guests due to weather (we have an elderly dog that struggles in the heat). When ordering food we were told they had no seasonal veg leaving one unhappy mother in law! I had ordered cod and chips and asked for beans instead of peas to which we were told that 'the chefs don 't like to substitute ' so had to remove the peas and then Pay Extra for beans! Outrageous! When the meals arrived my cod was on paper which when eating was dissolving and ended up with a piece in my mouth so had to remove the paper from the plate (silly idea). There were also hardly and chips with this meal. Beans were dry. Overall quite disappointed, especially after having a few good meals here previously. Hopefully The Hunters Lodge will take others comments on board. Unsure about a revist."