"I haven’t tried this place out, had some guests thought let’s give this place a try. Starting off the night with the most poor service I have ever had with a restaurant. Ten of us had arrived, we hadn’t called up. Luckily there was space. The restaurant was very busy, and there were two people serving and taking orders for over 60 70people (rough estimate). We had to ask 2 3 times every time we ordered something. What I don’t understand is how you can have two people serving/taking orders for this many people. At one point I ordered a separate portion, and I was told that there’s the table of 50 who will get their food before me which is understandable, to an extent. We had waited over 15mins for 4 bottles of water, I asked numerous times. On top of all this 6 of our ten glasses we had were dirty, when I asked for new ones; I was told “do you not have glasses” the server then took the glasses and put them on to another table for someone else. We then had two plates which had all dried up sauces on it etc etc, asked for more. Once again in a very arrogant tone he said “yeh fine”. Bare in mind it’s been 40mins, and we’ve only had our starters; I understand sometimes things happen orders take time etc. But really, come on. At this point I’ve asked for an update, they responded with “I can’t do anything you have to wait” which I found extremely rude. About 20mins go by, our mains start to arrive. Another 10mins go by, and we’re still waiting on our naans. On top of that they’re very fast to take dishes, which kind of looks like they don’t have enough cutlery but rushing me is only going to aggravate me. After everything arrives, I’m being told the extra “starter” dish is now being made. Bare in mind it’s been a good while now. Luckily all the curry dishes were good, otherwise this would have set off everyone I was with. Finally my additional starter dish arrives, and it was so poorly prepped. Looked in edible, I wish I had taken pictures.. Seems like the staff here are running around like headless chickens, mainly catering for the larger groups. On top of this, I was not aware you can bring alcahol in to the restaurant. Anything we asked the staff, they were just reluctant to help. No management, all in all terrible experience. Will not be coming back. Also, the card machine is broken . The display part of the shop at the entrance is empty, the people cooking behind the counter seem very dirty. The place needs a deep clean, marketing needs to step up and sort this out."
