"I’ve been visiting the Go Sing most of my life. It has always been a well run business, and the food they served was the best in area, without question. Quality has been declining for some time, so much so that I hadn’t visited for around a year, so my friend and I decided to give it another try. Incredibly, and embarrassingly for them, the food had got worse, and the service quite frankly appalling (apart from the efforts of Steven, who was helpful, understanding and tried to put right the wrongs of the other staff). Please note, that whilst this an ‘all you can eat’ buffet, they have stripped back many dishes on the menu, and introduced limitations on some dishes in terms what you can eat. When we ordered crispy duck, we were given 4 pancakes between 2 people, limp and old cucumber/spring onion, a big bone, some non crispy skin and a few pieces of undercooked duck. When we asked for more, the waitress (possibly new manager), came back from the kitchen to aggressively highlight a note on the menu regarding the duck and how they have to limit the amount they were serving due to a shortage of duck. It smacked of cost saving on their part rather than an industry shortage of a product, as did the removal of many dishes coincidentally, most of which were the more expensive kind of dishes such as scallops and muscles, for example from menu, as previously mentioned. Started we’re OK. That said, we had basic stuff that you’d struggle to get wrong. The we had duck gate, which was farcical. We ordered 3 mains. The first, crispy shredded beef, was the worst I’ve ever had, anywhere. The sauce was awful and the ‘beef’ stated like the dust of cremated beef fat. Powdery and disgusting. We then waited 20 mins plus for the remaining two mains, which were almost as bad, and portions were half the size they used to be. Unsurprisingly, the bill came much faster than the food. As mentioned, the waitress/manager was aggressive and quite frankly rude. My friends, family and I have spent literally tens of thousands of pounds at this restaurant over the years. Sadly, I’ll be telling them not to bother in future. Quite frankly, a terrible experience. Poor food, overpriced and shocking service. One star is generous."
Hillingdon
