"The rating here relates mainly to the service (the food is great and we rated it separately). We have visited the Steakhouse at the Marina several times, some for dinner and some for the mornings, which is where the hotel 's breakfast buffet is located. Unfortunately, the service staff is unfriendly and annoyed by the various concerns of the guests, which is also shown openly and happily. We were a large wedding party, a significant part of which also stayed in the hotel. We were told by our guests (some of whom had come from Israel and were accordingly tired and exhausted) and some of us experienced it ourselves that we were annoyed and asked to leave the restaurant after the time for breakfast had expired, man but still sat at breakfast, while two other guests, who did not belong to the group, were allowed to continue drinking their coffee in peace. When asked in a friendly manner whether one could have a coffee, the answer was, yes, yes, the coffee is coming, calm down and when asked whether one could have a tomato, if you want a tomato, go to the Supermarket . That 's just rude and cheeky. It 's a shame, because the Hotel Marina offered an amazing service during the wedding celebrations and tried to accommodate practically all of our requests. We would want to celebrate our wedding there again at any time. The event managers, Nadine Graf and Zoe de Wijdt, deserve special praise. But the behavior of the service staff at the breakfast buffet is unacceptable. If you behave like that, you 're wrong in gastronomy. A pity. Those who want a pleasant service prefer to visit the osteria on the other side of the hotel. Everything is great there from A to Z (thanks Luzia and the gentleman from Friday evening, 8/18/23, who served our group). Meal type: Breakfast Food: 5 Service: 2 Atmosphere: 3"
