"I have never waited so long for a pre booked table. Our table was booked for 3pm on Mother's Day, and we finally got seated (whilst the table was being cleaned around us) at 3:45pm. We had placed our food order whilst we had been waiting, but we waited another 40 minutes for the food to arrive. On asking the landlord why the food was taking so long, he blamed it on the veggie burger that I had ordered I fail to realise how this was possible, given that if a veggie burger had been cooked for 40 minutes, there would have been nothing left if it. My burger arrived cold and with a burnt bun, half a dozen overcooked chips and a tablespoon of chopped up cucumber and tomato. The other members of my family had roast dinners, meat was fatty and chewy, vegetables had hardly seen a boiling pan, and the yorkshire puddings burnt and stone cold. We ordered our deserts, which we waited another 25 minutes for. On attempting to cancel the order, we were told by the landlord that the delay was due to large table that had been served before us and that the delay wasn't his fault. It was just excuse after excuse with this landlord. He clearly is not experienced enough at dealing with a busy pub and does not accept any responsibility for things going wrong. The poor waiting staff were embarrassed and did their best to smooth things over. We will definitely not be customers of this establishment ever again."
