"this place gets 1 star from me because our overall experience in this restaurant has been horrible thanks to the attitude of the host. in an objectivity concern, I will describe our experience with as much details as possible: two weeks before coming to bets, my wife and I made a reservation at this place at 11:45. We arrived around 11:53 and the hosts directed us to one of the bistro tables whose chairs do not have a file. My wife asked if we could have another table, because after a few days of walking and sightseeing, she wanted a comfortable place to sit and enjoy food. the man naturally said no because they had only a table for 4 people available. A few minutes after sitting uncomfortably, my wife asked the man if we could please pass to a table for 2 people when a table liberates because it was uncomfortable, which the man answers grossly that because we were late, they could not welcome us to an ordinary table, and it was not possible to move us either. At the end of our meal, another waiter asked us if everything had gone well, and we said as honestly and politely as possible, that even if the food had been excellent, we sat uncomfortably throughout the meal and were surprised to see us deny an appropriate table despite a reservation well in advance, even after having asked twice. We also mentioned that we were not satisfied with the way the first man had treated us. at this point (12:46), she calls the guy so we can tell him directly. we repeat the same comment, and specify that the table for 4 people is still empty and that we could easily have been accommodated there. The man begins to become aggressive, telling us that we were rude when we said that the table was uncomfortable, shouting at "Would you do my job?" several times in front of everyone, and telling us that the table was empty because they had a reservation at 12:30. Now, how come this table was waiting for 16 minutes after the reservation, but our table wasn't just because we were "bearing" after only 8 minutes? and what kind of host enlists its customers after making a simple request? the customer service is non-existent in this place. and although we have declined its offer to "take its work," I urge the person responsible to consider replacing it with someone who can actually do the job well."
