"Terrible service, bad food, over priced. We hesitated over booking The Gallivant as for a 4 star hotel, reviews seemed pretty low. In the end, we risked it it did look lovely after all. Firstly, the hotel is not on the beach but a main road, not so much of a tranquil haven. Really though, the problem was the service. Service was laughably terrible, the worst we have ever experienced despite being seasoned travellers. Some examples: on being seated for breakfast, it then took 40 minutes before someone took our coffee order. Tables on either side were having the same experience the couple to our left were told they couldn't even order breakfast as the kitchen was so backed up. The party of 4 to our right each received their coffee order at different times, half an hour apart; their food order was wrong and they had to wait for cutlery after their food had arrived. On checking out, we were double charged for some drinks that the night before, we had been informed, weren't possible to charge to the room as it was against policy. Luckily we kept the receipt but there was no grace dealing with the situation. Food is disappointing a menu trying to be fancy with poorly cooked food: chewy lobster, over cooked steak, and even when not very busy, a battle to receive a glass of wine to go with the meal. The overall atmosphere was staff who didn't want to be there and guests who were having a bad experience. Grossly over priced to top it off. Camber sands is beautiful but do yourself a favour and stay in an airbnb!"
