"Disgusting, diabolical customer service... and even worse, includes that of the Manager! 2 of us sat down to eat and drink on Sunday, prior to a vist to the Theatre. All good, until football fans came in and then we were told no more food orders being taken as they were so busy. Bearing in mind it was only ten minutes before we advised a member of staff behind the bar, we were just waiting for 2 others of our party before we could order one of which was 82 years of age) When we questioned why did they take our credit card to secure payment of food and drink if they were intended to stop food orders , all but one member of staff, actually became very aggressive. They did not charge us for our drinks, quite right too. Having said that, the Manager then told all 4 of us, including my 82 year old Aunt ' there is the door ' We were gobsmacked! Never experienced such awful, rude behaviour from a member of staff anywhere, particularly the Manager, who was so arrogant to admit to being the Manager!! Shocking."
Salford
