"beautiful location, attentive staff, breakfast excellent. total cleanliness was terrible!, carpeted crooked, in the room refrigerator not working, we had to upgrade from the original room because the room we had booked had no wardrobe where we unpacked and not a hook to hang clothes. we were booked four days and the room was not waiting, we had to ask for dry towels, clean dishes and more productions. Radiators didn't work, I had to bleed them to get heat. the biggest complaint was the dirt and the general lack of cleanliness, thick spin webs in the restaurant, dirty carpets etc. Conclusion: overpriced, based on location instead of service."
Torbay
