Trafford Trafford

Trafford, Reino Unido, combina la vida moderna con el encanto histórico. Las comidas típicas incluyen el famoso Manchester tart y platos contundentes como el Lancashire hotpot, que reflejan las tradiciones culinarias locales.

The Stamford Public House

The Stamford Public House

The Firs, WA14 2TG, Trafford, United Kingdom

Pub • Vegan • British • Vegetarian


"Considering your post what a shame that your manager chose to shame my girlfriend and I on a recent visit for a meal because we are exempt from wearing masks. On two occasions we told staff we were exempt and had it shouted across the establishment that we need to have a mask on as we waited to be seated. Also then for a member of staff to ask us to wait whilst they ask their manager if we are able to be allowed in. Upon being seated the manager, who I have to add has been great on previous recent visits and always welcoming and friendly, then came over and again asked why we didn 't have masks on and that we needed letters as PROOF and that anyone can claim to be exempt . This was done with zero discretion and in front of other customers. There is no legal obligation to provide proof and that is on the official government website, my girlfriend checked this after the manager walked away. We both felt totally embarrassed to have been asked further in front of other customers and to have to be told we have to provide proof of our exemption. The dealing of the whole situation was disgusting and to be spoken to in such a manner for having an exemption. My girlfriend felt we should have said something after the meal but we chose not to. I fully understand this year is a testing time for everyone and especially the hospitality trade at the moment with curfews also but of all days please show some understanding and awareness that people have good reason to be exempt from wearing a mask and beyond a visible reason. I just hope you are more welcome to future customers regarding the wearing of masks and don 't choose to belittle and shame them in front of other customers. There are several reasons for being exempt of wearing a mask, one being them causing distress and anxiety, with relevance to today and your post, so I hope you can please show more understanding in future."

Cafe Football Old Trafford

Cafe Football Old Trafford

Hotel Football 99 Sir Matt Busby Way Manchester, M16 0SZ, Trafford, United Kingdom

Cafés • Kebab • Seafood • Mexican


"Visited when Manchester United were playing away so I could watch the game on TV as I ate dinner. One of the managers (I assume? was very friendly and came over to speak to us early on, which was a nice touch. Saw him doing this with other tables too. We were sat by a window and had a nice close up view of Old Trafford, which is right opposite. There was a fair bit of a wait for the food, but I didn't mind this at all, as I was more interested in the football! When it came out, three of the pizzas were wrong, but it was dealt with immediately. Again, I didn't mind too much as my priorities were elsewhere, but they were very apologetic and even went as far to say they were embarrassed. They offered to take the one correct meal away to be replaced with a fresh one at the same time as the rest, but my wife declined the kind offer. When the correct food came out, it was good. Nothing incredible, but pretty much the standard I expected. We were able to enjoy and take our time eating while we watched the game. Eventually when we asked for the bill, I noticed it seemed a lot lower than what I had expected. I asked if something had been taken off (too honest for my own good! . The server explained that they'd taken off 20% because of the earlier errors, which was very nice of them to be honest. They wouldn't have even mentioned it if I hadn't, which was classy of them."

Phanthong

Phanthong

15 Regent Road, WA14 1RP, Trafford, United Kingdom

Thai • Asian • Vegan • Vegetarian


"I have been to the restaurant many, many times, I may even have another review on here, because the food has always been amazing, sadly, their behaviour the other Sunday means I will never set foot in their restaurant again and will advise others not to. I'm disabled and have an assistant dog. For the many times I have been to this restaurant over the last 10 years, my assistance dog has always been with me and I've never had an issue. Recently, they changed their tables and now there are no table cloths for my assistance dog to hide under. On Sunday I attended with my assistance dog and my assistance dog in training, who will be replacing my assistance dog shortly and who is learning to fit into my life, so gaining experience. The restaurant was empty when we arrived and we were welcomed. We picked a table out of the way on the right side of the restaurant that is split in two with a thick wall. Both my assistance dog and assistance dog in training were labelled as such and sat quietly beside me and made no noise and no fuss the entire time. We ordered drinks and food, all of which was lovely, we were coming to the end of the main course and were considering coffee and dessert when the waitress informed us that they had had a complaint from a another customer about the dogs and we had to stop enjoying our meal and leave. And not JUST leave, but leave via the back door and alley. Like we were some dirty little secret they didn't want anyone to know. I pointed out that they were not legally (Equity Act 2020) allowed to throw out my assistance dog, but they just shrugged clearly breaking the law is fine by them. While my assistance dog in training is NOT covered by the law, we would not have come in in the first place if his presence had not been permitted from the start, but we were welcomed in. The worst part of it was that there was NOBODY in our section of the restaurant so some nasty piece of work went out of their way to make my life more difficult and unpleasant and the restaurant made the choice that they would rather insult the disabled person and break the law than deal with the other customer. This entire unpleasant event has deeply upset me and made me feel like the staff at this restaurant have no understanding of the law, disability or common decency."

Vida

Vida

9 School Road, Trafford, United Kingdom

Steak • Pizza • Pasta • Italian


"My husband rang to book early bird only to be told that the only time available is 4.30pm as Vida was fully booked. Not a problem, so came at 4.30pm only to find out that the restaurant is empty, there are only 4 other tables occupied and that's it! Probably, they were fully booked or did not want to serve more as there was only one lady, in black/white top, quite big build there trying to serve those 4 tables.By the time our drinks and next table were taken, it took at least 20 min, as both of us took 2 for £10 offer on cocktails. The couple at one table finished starters and was waiting a while for the plates to be cleared and second course served as well as we were waiting for our food order to be taken as the lady who was serving very slowly was having a good bye conversation with another table who have finished and were going.May be it would have been good for her to let them know that since she was the only one, she needs to attend to the customers but she was not in a rush chatting, while we were there waiting for her to finish.Since the sale of Vida it just lost it's va va voom, great service and ambience, food is still good and of great quality but service has gone down hill for sure. The early bird in next door Borrello and Linguiny are always amazing and great, while on the several occasions we have been, it has been quiet, not welcoming and somewhat cold service.At the end, on the bill we were also charged 2 for £12 for cocktails, not 2 for £10 as advertised, but I said to the lady it might as well be classed as tips, as luckly 2 more younger, much more faster and proactive girls have arrived for about 5pm.Sorry Vida, I think I will give you a miss for a few months and stick to my favourite Linguiny or Borrello, but if and when I come back, I would like to see some improvement"

Rope Anchor

Rope Anchor

Paddock Lane, Trafford, United Kingdom

Pub • Steak • Vegan • British


"We visited on Christmas Day with family. Going out on Christmas Day is something we’ve done a lot and in all rhe places we have visited we’ve never had such an awful experience. The atmosphere, food and service were terrible. I shouod have trusted my...gut, as from the moment of booking the organisation was terrible. I was told I’s not paid my deposit when I had, told I’d not booked when I had, received no email confirmation. Then was told I was double booked. Then was asked to pay in full weeks before. When we arrived on Christmas Day we had to find and sit at our own table and even though staff were hanging around the bar no/one came over. We struggled to get someone’s attention to order a drink. Which we eventually managed to do after about half an hour. We’d pre-ordered food but there kept bringing us the wrong food, which was really not nice. We were offered no sauces or gravy. We were never asked if we wanted to order more drinks so had one drink at the start. The table was a mess. There was no background music at all, absolutely zero customer service. We felt so unwelcome and like an inconvenience. The crackers on the table were the cheapest things ive ever seen. Despite it being a set menu at a head and included mince pies and coffee at the end we (and no one else) were even offered them. It was so bad it was a joke. The assistant general manager was very nice at the end when we said how bad it was but it was too late by then. I understand that Christmas Day can be difficult to do and especially during covid times and don’t expect perfection but this was just a joke."