"Didn’t show up to pick us up after we booked the snow cat, confirmed with chez dany where to take it and they refused to get us. Never go there. To give a more complete timeline of what unfolded, here is what happened: To even make a reservation in the first place, it took me seven attempts of calling the restaurant, during their posted business hours, before being able to speak with someone. Prior to that, either nobody answered or promptly hung up on me when I politely asked (in French) if the person on the line was able to speak English as I am not a native French speaker. While I was unsurprised at this rude response which unfortunately is commonly experienced by foreign tourists in this part of the world, I was thankful when I finally was able to reach someone that was willing to help me make my reservation. On the day of our booking, I received a phone call from the establishment confirming our attendance that evening. I took that opportunity to confirm the location of our pickup for the snowcat, which was stated multiple times to be at Carrefour. Wanting to avoid any potential issues, I doubly confirmed that pickup would happen next to the bus stop at Carrefour, and the woman speaking with me again confirmed this, stating it was just a few steps up the path from the bus stop. That evening, my group and I made the trip up from the village to Carrefour, arriving 30 minutes early given the infrequent bus sservice at that hour of the evening. We were able to leisurely walk up the path to where the snow began, as we were instructed, and patiently waited for the driver to arrive. After nobody showed up, I called the restaurant 5 minutes after our reservation time. The woman on the phone indignantly told me that we were late and the driver left without us. When I corrected her, she changed her story and said that the driver was there but we were at the wrong place. It then became obvious that she was not going to be helpful, and it was only with more pushing that she finally told me that the snow cat was waiting for us at the Mayentzet lfit. This location was several hundred meters below us on a rocky, muddy slope, and was not accessible. She continued to refuse to assist us, and was clearly defensive when questioned about why she had lied about the driver 's whereabouts. In the end, being unable to walk downhill the slippery, rocky ground, we had to find a way back into town. Obviously, a hugely disappointing experience that wasted hours of our time."
