Teléfono: +41277712524
Dirección: hameau de Clambin 10, 1936 Verbier, Switzerland
Ciudad: Verbier
Platos: 5
Reseñas: 1687
Sitio Web: https://www.facebook.com/group.php?gid=146805390586
"Didn’t show up to pick us up after we booked the snow cat, confirmed with chez dany where to take it and they refused to get us. Never go there. To give a more complete timeline of what unfolded, here is what happened: To even make a reservation in the first place, it took me seven attempts of calling the restaurant, during their posted business hours, before being able to speak with someone. Prior to that, either nobody answered or promptly hung up on me when I politely asked (in French) if the person on the line was able to speak English as I am not a native French speaker. While I was unsurprised at this rude response which unfortunately is commonly experienced by foreign tourists in this part of the world, I was thankful when I finally was able to reach someone that was willing to help me make my reservation. On the day of our booking, I received a phone call from the establishment confirming our attendance that evening. I took that opportunity to confirm the location of our pickup for the snowcat, which was stated multiple times to be at Carrefour. Wanting to avoid any potential issues, I doubly confirmed that pickup would happen next to the bus stop at Carrefour, and the woman speaking with me again confirmed this, stating it was just a few steps up the path from the bus stop. That evening, my group and I made the trip up from the village to Carrefour, arriving 30 minutes early given the infrequent bus sservice at that hour of the evening. We were able to leisurely walk up the path to where the snow began, as we were instructed, and patiently waited for the driver to arrive. After nobody showed up, I called the restaurant 5 minutes after our reservation time. The woman on the phone indignantly told me that we were late and the driver left without us. When I corrected her, she changed her story and said that the driver was there but we were at the wrong place. It then became obvious that she was not going to be helpful, and it was only with more pushing that she finally told me that the snow cat was waiting for us at the Mayentzet lfit. This location was several hundred meters below us on a rocky, muddy slope, and was not accessible. She continued to refuse to assist us, and was clearly defensive when questioned about why she had lied about the driver 's whereabouts. In the end, being unable to walk downhill the slippery, rocky ground, we had to find a way back into town. Obviously, a hugely disappointing experience that wasted hours of our time."
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Todos los precios son estimados.
Herbert
Delicious food, reservations recommended (group)
Dirección
Reseñas
Ross
One of my favorite restaurants in the entire world. Great view, epic location, perfect food and service. Just go.
Gemma
Cancelled our table of 10 for dinner 30 minutes before we were due to leave because they ‘had a big group booking’. Shocking customer service.
Celia
Lovely food and location! As snow was not abundant, it required taking off skis to get there, would recommend you call in advance to make sure which is the best way to get there.
Scanvic
Good food and charming place, unfortunately unfriendly service to the point of spoiling the experience a little. The most expensive mountain restaurant we have visited in Verbier!
Cory
Really liked this place. It was recommended by a local in town and I decided to check it out on the way down from the slopes. Great food! Amazing views! And the staff was very friendly. I will be going back before I leave Verbier.
B
Good food and nice atmosphere. However make sure you book for 8 or 10 if you’re 6… had not been squashed like that at a restaurant table for a very very long time… They are obviously trying to maximise the number of clients in the restaurant!
Roland
A perfect place to have lunch during a ski day. Although, for a beginner skier it might be a bit too tricky to get there on skies (as the slope going there was closed). It has a nice terrace, where you have a beautiful view on the mountains. The food was good and the service fine.
Vincent
We went their for lunch. Skied down. We had booked for 2.30, got there at 2.15 and after a short wait they sat us down. Ordered our food and drinks at 2.25. Beers and the magnum of rose (we were 8, it was our last day and we went large) arrived soon ish. Then we waited and waited and waited. The wine was finished and at 3.45 still no food. I think 1hr 15 mins is a long time to wait for a ski lunch. I complained and was treated with a Gallic shrug. At 4pm I put on my coat and told them I would pay for the drinks and leave. Then the food arrived. No comment on the food everyone’s appetite was gone.
Ryan
Didn’t show up to pick us up after we booked the snow cat, confirmed with chez dany where to take it and they refused to get us. Never go there. To give a more complete timeline of what unfolded, here is what happened: To even make a reservation in the first place, it took me seven attempts of calling the restaurant, during their posted business hours, before being able to speak with someone. Prior to that, either nobody answered or promptly hung up on me when I politely asked (in French) if the person on the line was able to speak English as I am not a native French speaker. While I was unsurprised at this rude response which unfortunately is commonly experienced by foreign tourists in this...
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