Villeurbanne
Casa de Carolis

Casa de Carolis

96 Rue Anatole France, 69100 Lyon., Villeurbanne

Café • Pizza • Italien • Restauration Rapide


"This is not the first time that I have come to this pizzeria where the food is good. Unfortunately to the detriment of the speed of service and the friendliness of the owner. After serving our pizzas the waiter did not come back to our table to take note of our impressions or ask us if we wanted a dessert or a coffee . (However, there were not very many of us (around 3 or 4 tables) Suddenly the boss appears and asks us if she can clear it? I take the opportunity to ask for dessert like in any normal restaurant. And there, categorical refusal from the boss under the pretext that the cooks have finished. When I point out to him that at no time did the waiter come to ask us if we wanted to end with dessert; It had as much effect on him as a prison door. Personally as boss, I would have taken charge of the dessert service, cook or not. But I understand that she wanted to close given the time. But with all my existence; This is the first time I've ended a restaurant meal on an unfinished note. For me this is unacceptable professional misconduct as a manager. My friend was not immediately attracted (just because of the dry attitude of the owner) by this restaurant which I wanted to introduce her to. And in addition, no excuses, no commercial gesture, no smile from the boss. It’s a shame because the ingredients and dishes are tasty and the setting is modern and pleasant (even if not very large) But if it is at the cost of contempt; it spoils the fun..."