"A lovely place to enjoy a meal with friends, the food was excellent, surrounds amazing, enhanced by great decor of tasteful Christmas touches. This place had the feel of a fantastic country pub, the service was fine as well. So what took the polish off my visit, as everything I’ve said so far has been positive? There are a couple of things that’s left a bad taste in my mouth; the first is the price, obviously you expect to pay for quality, however, I feel that this particular ‘bird’ was taking a bit more seed than it needed. I was charged £4 for a pint of blackcurrant and soda, with ice admittedly, however I felt it was extortionate, I might as well of had an alcoholic drink for those sort of prices. The other thing I know caused the leader of our group some anxiety, and inconvenience to the rest of us, which was that the ‘card reader’ wasn’t working. The ways to pay were cash or bank transfer. Please, if this happens let the people who have booked know, so that they can ensure they have cash, and can let the rest of us know. Nowadays who carries cash? Not many of us, as it caused us all to limit our drinks orders. Bad for us, and bad for business. So let people know in advance, or the very least post it on your website. Good management would be, to have a back up method of card payment of your current provider if it’s so flakey. Don’t let such a fundamental basic thing, let your establishment down."
