Afternoon Tea At The Hyde Restaurant, Bar Garden

3 Westbourne Terrace, London, United Kingdom

🛍 Tea, Full, Wine, Desserts

3.8 💬 45 Reseñas
Afternoon Tea At The Hyde Restaurant, Bar Garden

Teléfono: +442074796600

Dirección: 3 Westbourne Terrace, London, United Kingdom

Ciudad: London

Platos: 34

Reseñas: 45

Sitio Web: https://www.thehydebar.com

"We went here to get afternoon tea, which was 55£ through an offer online but with added service charge over 60£ for two. I explicitly wrote down that we’d like to have one vegan option and one non-vegan option. We were asked if we wanted to sit inside or in the garden and chose the garden because of the pleasant weather. However, this turned out to be a terrible decision. At no point in time after bringing the plate of sandwiches and the tea and taking our order did the waiters come out again. So in order to get more tea or water I had to go down the stairs and walk down the hallway just to get the attention of a waiter from the inside restaurant. Moreover, there were only black, green, peppermint and camomile tea available. It also took quite some time till the sandwiches arrived. Asking which were vegan and which weren’t the waitress didn’t know at first and then just proceeded to say that all where vegan despite us specifying that only one guest was vegan. They tasted a bit stale and honestly just not a lot better than a Tesco meal deal sandwich would. They also differed from the menu that you can find online, tasting generally pretty plane. Additionally, you could not get refills for the maybe 5 bite sized sandwiches which was only explained to me after specifically asking. Generally speaking, nothing was explained, no menu handed out, no options for tea stated. We had to drag everything out of the service staff. The scones were okay but missing flavor and served with only one kind of jam. Walking inside specifically asking for salt I was handed a completely empty salt grinder. Furthermore, each time I wanted just some water, I had to walk in again because there were no waiters around whatsoever even after I voiced my discontent about this. The final desserts were tasty but also served when we still had some sandwiches on the table. Judging by the photos of some other customers who don’t specifically declare that they are vegan I am now also kind of scared they weren’t even vegan. In conclusion, while the service wasn’t rude, it was still a terrible service experience overall. Specifically from a 5 star hotel and a regular price point of 35£/pp I would have not expected worse service than if I would have been able to take everything myself. Lastly, not providing more than 4 tea variations, the substandard non-refillable sandwiches and the inability to cater for both vegan and non vegan at the same time really did not convince me to ever go there again. Not worth it."

Charlotte Charlotte

Had a lovely time at The Hyde Restaurant for Afternoon Tea. Very accommodating and nice food, especially the deserts!

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Reseñas

Anna
Anna

We loved it here. The staff (sudes) and other staff were fantastic. We had a voucher for a vegan high tea and loved it. 5* service 5* food Highly recommend


Holly
Holly

Staff was very courteous. It is a very very small and intimate space for afternoon tea. There was a choice of only four teas, would have liked more options. But the experience was nice and we had a great time. I would definitely recommend. A great place for afternoon tea off the beaten path.


Lindsay
Lindsay

Dreadful atmosphere, food was disappointing. Would be great if you could train your staff to be more discreet when pointing at the guests to their colleagues with their eyes. After this “gesture” from one of the waiters we did not feel welcome at all. Finished the food quickly and left. Disappointed


anonymous-user-10
anonymous-user-10

The staff, particularly our server, was friendly, but the service was extremely slow. Despite having a reservation, we had to wait quite a while. We arrived at 7:20 and didn't start our meal until 8:50. The food was just average and lacked balance; the purée was too sweet for the meat. Additionally, the turkey was inedible due to its chewiness. We were quite disappointed, especially since it was Christmas Day.


Karen
Karen

Well what can I say. The place looks lovely and has a good atmosphere but that is where my compliments stop. Poor service, comically slow and it would appear suspicious that a group of seven of us (from three different households) all developed within 24 to 48 hours diarrhoea and vomiting after eating here. We have reported this to Westminster council and hope they will be doing a full inspection of their kitchens.


Cindy
Cindy

Great ambience but that is where it ended waited 90 minutes to be served our stale sandwiches the scones were light and airy. We felt sorry for the waiter as he was covering all the tables and room service. Our tea arrived after we finished the sandwiches and then had to ask about the desserts. They were OK but at £35 a head for not good food or service and the loo needed cleaning as well. Huge potential but really disappointing


Evelyn
Evelyn

I visited this restaurant for the first time and had a fantastic experience. The atmosphere was cozy yet engaging. The afternoon tea was enjoyable and easy to navigate. There was a wide variety of teas to choose from, and my favorite was the Oolong Milk Tea. While the green tea was decent, it wasn't particularly memorable. The fillings in the sandwiches were quite unique, but unfortunately, the bread was a bit oxidized and nearly stale. Overall, I would definitely return multiple times, as the price per person is very reasonable for the level of service provided. Excellent!


Elliott
Elliott

The price included two scones with condiments, four finger sandwiches, a delightful assortment of pastries, and a pot of tea – all of which were delicious. However, the standout of our visit was definitely the service! Sudes was an AMAZING host. Despite having a lot to manage during our time there, he treated us with such elegance, patience, and kindness. He accommodated our dietary restrictions, took pictures for us, and engaged in a lovely conversation. I will certainly be bringing friends back to this wonderful spot, and I HIGHLY recommend stopping by if you’re in the area!


Sienna
Sienna

We went here to get afternoon tea, which was 55£ through an offer online but with added service charge over 60£ for two. I explicitly wrote down that we’d like to have one vegan option and one non-vegan option. We were asked if we wanted to sit inside or in the garden and chose the garden because of the pleasant weather. However, this turned out to be a terrible decision. At no point in time after bringing the plate of sandwiches and the tea and taking our order did the waiters come out again. So in order to get more tea or water I had to go down the stairs and walk down the hallway just to get the attention of a waiter from the inside restaurant. Moreover, there were only black, green, pepp...

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  • Tea Explore nuestra selección de tés reconfortantes, que ofrece tanto mezclas clásicas como exóticas. Perfectamente preparados para despertar tus sentidos, disfruta de nuestra gama para un momento de tranquilidad y sabor en cada sorbo.
  • Full Saborea una deliciosa variedad de sabores auténticos con nuestro menú cuidadosamente seleccionado. Disfruta de una variedad de platos, elaborados a la perfección, ofreciendo algo para cada gusto.
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  • Desserts Disfruta de nuestra selección de postres indulgentes, desde lujosas creaciones de chocolate hasta delicadas delicias infusionadas con frutas, cada una diseñada para terminar tu comida con una nota dulce y dejar tus papilas gustativas ansiando más.

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