Aloft And Eastside Rooms

Nice restaurant Wasn’t offered the Prosecco that should of been on our deal I don’t like Prosecco anyway but would of had a free soft drink if offered

fantastic hotel, welcoming staff and eating was amazing would definitely come back and recommend, double room had two double beds lots of space and fab decor

We were already guests at the hotel, although had not booked a table at the restaurant until later. The staff were nice professional in their conduct and polite too. Quality of service and food was excellent. Would definitely visit again. Ver carta

we stayed in this hotel for 2 nights and had dinner included. the food was delicious and the service was great. the second night was my birthday and they set us a really nice table. I couldn't eat my food, so they packed it very kindly to go.

We was surprised at how nice the food was. The halloumi and falafel bowl was particularly nice. We had really good service up until Desserts. The table of 6 next to us ordered their desserts after us and received them within 5 minutes. We waited 40 minutes for 2 desserts.

Lovely clean, modern restaurant. Limited vegetarian options throughout. Unfortunately the service really let it down, Unbelievably slow on all courses. We were refused desert because the kitchen had closed, but we had been waiting for over 40 mins for our mains to be cleared. Emily was amazing and friendly and rectified the restaurant/waiters mistakes. Ver carta

the staff was very friendly and polite, but the service was very slow overall (1 hour waiting for 3 pizzas and a burger) with only 8 more diners at the whole place). menu very limited, although eating was very nice. ice was very cheap and tasteless. price reasonable. beautiful decoration. we wished that we would have gone elsewhere when it was as birthday meal, and they could do nothing special, zero ambiente was empty.

The waiting staff was very attentive, the menu is very minimal and only veg pizza is a vegd9or vegan option no fish dishes available,you will lose customers if you can only eat the same meal every day for the time you spend here customer team helpful and beautiful hotel but need to up their game in the restaurant especially the menu the soup was delightful and the Katsu chicken and curry sauce was too but please add much more curry sauce, saw alot of reviews complain about the same thing

Not very good experience. Waited ages for the mains and desserts . Hardly any selection of wines, all out of stock. The steak looked like something that goes in a baguette rather than a steak meal . My Eaton mess that accompanied the lemon pie consisted of 2 raspberries and no meringue or cream! All out of stock . Felt sorry for the waitresses that were dealing with all the complaints. I could understand waiting for a a meal if the restaurant was busy but it wasn’t. The whole meal took 2 and half hours! The manager was very apologetic and understanding , I think everyone who was in the restaurant put a complaint in, as they had the same problems. On the positive side , the breakfast in the m... Ver carta