Big Wok Aberdeen - Carta

Terrible delivery service took two hours Food was not good and I have ordered from here many a time and would always recommend but after tonight there is no chance.

ordered food and was completely wrong. phoned up to correct order and lady was argumentative about this saying this wasn’t her fault. £50 of food wasted. would recommend if you want to get spoken to like ****

All the food was below average especially the duck there was and unbeleibale amount of fat and the honey chilli chicken was very poor quality couldmt taste any spice.I would not recommend and I'm not going to return. 1 star from me Ver carta

Read some of these bad reviews but had total opposite experience. Fast delivery and great hot food. There was one mistake made with first order but once phoned up they rectified straight away and was exellect customer service. Will definitely order again.

Ordered a set meal for two. Huge portions and plenty for a third person. Tasted good and will order from again. Only criticism is that they called me three times via telephone from me placing my order online to collecting to clarify information. Not sure where the confusion was....

Order was 1 hour and 3omins late. Food was cold and got two of our items wrong.When we compliant wasnt happy to gave us service we should have ha used to order from them all time but never again shocking service please dont order greedy company if ur order wrong not happy to change it. Ver carta

Normally order from here and have no problem but today our order was supposed to be here at 25 past 10 and it’s only just got here at 23:11 they supposedly tried to contact us because they couldn’t find the address when we’ve ordered multiple times before and then had the cheek to ask for double the delivery

Do not order from this place. Food was 1.5 hours to come and then the order was missing an item. When I called to ask for a refund and replacement item I was argued with by the person on the phone and told to phone the number on the website for a refund which clearly states its only for use if you CANT get hold of the restaurant. Could hear the chef and the woman on the phone yelling at each other also.

An order was placed for delivery by 19:55 through Just Eat which you accepted. App says it was delivered at 19:55, it was not. The driver turned up at 23:15 saying he only got the order 10 mins ago! Had been trying to contact you from 21:30 onwards but couldn't get through. I fully understand that things are busy and waiting times may be longer for delivery but this is ridiculous. Not one phone call to advise of delay. This was supposed to be a birthday treat for my 11yr old. To say I am disappointed would be an understatement. Would never order from here again. Ver carta