Bill's Restaurant Bar Bluewater

The sausage was lukewarm, and I didn't want black pudding as a substitution for an extra sausage, but I was still charged extra.

The service upon arrival was efficient, and we were greeted by name. The waitstaff was excellent. This will definitely be the place we choose to meet next time.

The food was just average and didn’t meet the usual quality I expected. It also took quite a long time to be served, which was surprising since we arrived right at opening time!

Beautiful brunch, served with a smile and very quickly too had disabled person with us and they looked after her very well kept checking in on us we were a party of 8. So 10/10 for yesterday (21/11/22) and thank you so much

Enjoyed a very good seafood marinara . The menu was very much burger based, on the day we dined there was no steak available. The price of a single glass of red house wine was a bit expensive at £8 but food was very good value. Very good attention was paid to my allergy request.

Really enjoyed our meal. Food was exceptional and good value for money. Staff very friendly and helpful. Two of our main courses did not arrive with our order but was very quickly rectified and staff very apologetic and kept us informed of what was happening. Would definitely go again. Excellent choice of dishes for vegans in our party.

I arrived at 3 PM and waited at the entrance for 15 minutes before being seated. When I ordered, I was told that bottomless pancakes were not available because they had run out, which seemed odd given that the pancake special was supposed to last from 3 to 5 PM. What’s the point of offering it if they can’t serve it? Overall, the food was cold and not of great quality. I don’t think it was worth the money!

I understand it was the school holidays, and I had booked a table for my son's birthday lunch. The food and drink orders were taken promptly, but we ended up waiting an hour for our food to arrive. The restaurant was busy, but it cleared out fairly quickly, so I was surprised by the long wait. No one checked in to see if we wanted more drinks, and by the time they did, we were considering leaving since the kids were getting restless. The children's desserts took a while to arrive after they finished their meals, and we had ordered those along with our main courses. The staff were clearly working hard, and the food itself was good, but the service was quite slow.

We always go to Bills but our last couple of visits have been awful. We decided to come back last night as we had hoped our previous poor experience might’ve been a one off sadly we we’re wrong. Starter took 40 mins we think they forgot to process it. When the mains arrived, One was okay, But the other was like warm and the chicken was very dry, no amount of Mayo could save it! The chips were also soggy and cold. When the server came to ask if our meals were okay, we said no but it was too late to wait for a replacement meal, so didn’t bother eating it. The manager did not charge us for the inedible meal or starter, but this is not the first time this has happened and it wasn’t even busy. We...