Teléfono: +441543502690
Dirección: Unit 3, Gateway Retail Park, WS11 8, Cannock, United Kingdom
Ciudad: Cannock
Menú Platos: 3
Reseñas: 2598
Sitio Web: http://www.burgerking.co.uk
"Who would buy a Burger King franchise with a Satisfaction Rating of only 8%? If I were Daniel Schwartz Director of Restaurant Brands International or Chief Executive Officer, Burger King United Kingdom Ltd, Alistair Murdoch, I would be seriously worried with such a low satisfaction rating. You have really lost the trust of the British public. If it 's any consolation, McD 's has the same Trust average as yourselves being 1.6, although they have a satisfaction rating, of 12, which is still bad; but still the customers come. I did, only I feel it will be a long time before I venture anywhere near one of your 'restaurants ' again. When we arrived at the restaurant Unit 3, Cannock Gateway WS11 8AB, there was only one customer in front of us, the restaurant was empty. No-one greeted us when we entered, and the servery was unmanned. After we navigated the order system we had to wait quite a long time, more than 15 minutes, before the food arrived. I now know why the place was empty. The girl who delivered our food didn 't greet us either and she also failed to tell us which order was which, so I had to go back and ask, she said which order? As the only customers to order in the last 20 minutes she had to take a wild guess, and looked at the last order through the till. Although the chips were very hot, both burgers were cold and the tea cups were half empty so I took them to the servery, but the girl, who was also on the drive through till, refused to top them up. She told me that is what you get , she said the water is measured so she was unable to give us any more water. I paid for 2 cups of tea! That is the measure, a cup! We got less than that so we didn 't get what I paid for. It is not as if they were large cups. This is indicative of the bad rating, you don 't care for your customers enough to fill up their cups with a few extra millilitres of hot water. It is the sanctioning of such a miserly hot water system which typifies your lack of customer focus. By way of a little aside here, are we talking about the famous American 'top-up ' culture? All the way through the 50 's, 60 's, 70 's Diner and Drugstore owners quickly realised that hot coffee is cheap, and hot water is even cheaper, so if you get 'yer ' customer asippin ' on another cup of hat corffee, yer jus might sell 'em another piece a pah! So what happened? Why are we suddenly being 'Nicol and Dimed? What happened to the famous 'Top-up culture ', Danny? Did you forget to pass it down to Alistair, yer cuz from over the pond? Aw Shucks! Ah newd I forgot somethin '! Meanwhile in Burger King near me, I didn 't dare inspect the toilets, the floor under the table was bad enough, there was leftover food under our table and there were sesame seeds on the window ledge which have probably been there for a week and are still there. I can definitely say I will not be returning to Burger King anytime soon as my Cup Doth Not Runneth Over with tea, coffee, or love for Burger King! Who Would Buy a Burger King Franchise? Someone with a lot more money than than 'cents ' but be careful, it could get you into hot water, but not enough to make a cup of tea!"
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Entrantes
Pepitas
Crujientes y dorados bocados de pollo, perfectos para compartir o disfrutar solos.
Pollo
Pollo Crujiente
Pollo crujiente dorado por fuera y jugoso por dentro, acompañado de especias especiales.
pilgrim
We were taken care of by the wonderful Amy. The service and food were excellent!
Dirección
Reseñas
Gavin
We waited for several minutes for our food order to be ready, despite it being advertised as fast food.
Lilly
Service: Dine in Meal type: Lunch Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Royale Meal
Ashley
I was appalled by the lack of a telephone number, as well as the frozen chilli bites and stone-cold burger and chips. What a disgrace. Ver carta
Nathan
This Burger King was very clean. Staff cleared and wiped tables immediately after people left. Staff were all very friendly Service: Dine in Meal type: Brunch Food: 5 Service: 5 Atmosphere: 5
avatarsean
All we wanted was a double whopper meal with a frozen drink and put it this way the frozen drink came first and by the time we got our meal the drink had nearly defrosted but the way the counter staff was we thought it was best to just walk away. While we was waiting we did notice that just eat delivery drivers get priority over paying customers who walk through the door. (Has anyone else noticed that)? Enough said.
Matty
Ordered Double cheese with Bacon burgers. After waiting 10 minutes order arrived cold? Returned to counter to complain assistant said she would send them back, waited another 10 minutes before receiving replacements, this time burgers running with grease served with Cold bacon cheese bun. Again complained only to be told that the bacon and cheese is kept on ice and not warmed?! Why isn't this displayed on the advertising board? Ver carta
debbw2022
We dont use this restaurant often, clearly now I know why and certainly won’t using it again! Was told to park up at quarter to ten at night along with three other cars, just to be sat there for 35 minutes. Other guests tried to chase their orders, doors locked on them and ignored by team. I then drove through the drive through AGAIN to be given ‘fresh food’ as that’s what had taken so long. There was nothing fresh about the food, food was freezing cold and the drinks were warm! Very backwards! £25 for three meals! Will definitely be sticking to the trustee competitors in future!
AdamS951
Thr worst burger King Had whopper burger was cold a d bun stale Took it back and girl who was pleasant changed it for me unfortunately the bun was stale again would of thought as I commented they would of made sure I got a fresh one By this time could not be bothered to go back as in rush hence drive through When went back in first time saw that hot plate where food kept not turned on No wonder cold .perhaps told to save money on electric and let customers have cold food . Also while waiting notice restaurant it's self was cold and staff wearing fleeces In my opinion give this a miss and get a McDonald's
hi
Who would buy a Burger King franchise with a Satisfaction Rating of only 8%? If I were Daniel Schwartz Director of Restaurant Brands International or Chief Executive Officer, Burger King United Kingdom Ltd, Alistair Murdoch, I would be seriously worried with such a low satisfaction rating. You have really lost the trust of the British public. If it 's any consolation, McD 's has the same Trust average as yourselves being 1.6, although they have a satisfaction rating, of 12, which is still bad; but still the customers come. I did, only I feel it will be a long time before I venture anywhere near one of your 'restaurants ' again. When we arrived at the restaurant Unit 3, Cannock Gateway WS11 8... Ver carta
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Takeout
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