Teléfono: +441833640300
Dirección: 16 Market Pl, County Durham, United Kingdom
Ciudad: County Durham
Platos: 5
Reseñas: 537
Sitio Web: https://finestproperties.co.uk/properties/16-18-market-place/
"After a wonderful day visiting High and Low Force with my Wife and my 9 and 6 year old boys, we had our day totally spoiled by the unnecessary behaviour of the owners of Cafe 1618. After parking up outside the shop we decided to...look at the menu as this seemed the least busy place to eat in the village at the time. Unfortunately, my 6 year old did not want anything from the menu so we took him to the fish and chip shop for chicken nuggets and chips (poor parenting i know but he had fallen over and scraped his knee earlier so it was a bit of a treat). After picking up his meal we headed back to the cafe to sit outside, as we had our dog, and intended on ordering 3 adult meals for the rest of the family. As soon as we got to the table (not even sat down) a lady member of staff (later we learned the wife of the owner) stormed out and said that we could not sit there while we had food from the chip shop, I pointed out that this was only for our 6 year old and we intended to purchase the rest of our food with them. She then flew off the handle and said im just not having it' and im sick of this' and this happens all the time, needless to say she did not agree for us to stay and eat there and asked us to leave'. My wife pointed out she was being rude at to which she accused us (potential paying customers) as being rude for simply pointing out that we felt like this was unreasonable. The employee then stormed off back into the shop. By this time we were packing the Dog and kids back into the car when a highly aggressive and disgruntled male (i presume the owner as hes in a lot of the pictures on Tripadvisor) came flying out screaming we were the rude ones and that we had been totally unacceptable in our behaviour. In retrospect I dont understand why he came out other than to intimidate and be aggressive. This soon stopped when got up to myself and realised i was 6'3 and not the type of chap to approach in that manor. Lucky for him the old adage don't judge a book by its cover is true of he may have been assaulted had he done that with another less restrained. All in all we left feeling, disappointed, intimated, my kids hungry (one at least) but both upset. What I cant understand though is the business acumen. The chip shot got about £4 of business from me. Cafe 1618 missed out on what would easily have been £30-£40. Whats more baffling is i even pointed this out to the female employee by saying we were going to be paying customer yet she still threw us out. PLEASE PLEASE do not go near this place, especially if you have your children (reading the other TripAdvisor comments). The Husband and Wife duo here are simply hateful, bigots, who clearly dont understand business acumen or even the very basics of customer service. I saw it was for sale, I hope the next owners take this place on to a new level as the current bottom of the bucket is pretty grubby."
Nina
Coffee was good but didn't have any food. Excellent, friendly service.
Dirección
Reseñas
Rich
Great little spot. Really friendly owners. Good grub and a local beer.
Terry
Great place to stop and chill. Good food and coffee at a reasonable price.
Chris
Appears to be the local friendly biker cafe. Superb atmosphere with outdoor seating.
Jordan
super place to eat and enjoy good company. often eat here with small or large groups of family and friends.
Eveliina
Amazing food, beautifully cooked. It's very unusual for me to leave an empty plate!! Even my very fussy son left satisfied
Alan
stopped on the motorcycles for a fast drink before they drive to the house. the greeting was very friendly and we were greeted by the owners. the service was very fast and cheerful, we would definitely stop there again.
ফাহমেদা
we really enjoyed a lunch here. the food was freshly cooked and delicious. as it was sunny, we sat in front, but there were loads of motorcycles, so the air melting of burning oil and it was loud. not the fault of caffe, but. a warning to others sitting outside could not be as nice as they might think.
Philip
after an exhausting weekend in which duke of edinburgh expeditions were monitored. absolutely brilliant eating, a warm welcome, a fast friendly service and great music play (I love a bit annie lennox! ha ha. recommend the steak and wobbly sandwich with the double boiled chips.! I enjoyed it so much that I sat on the table to write this review before I go!
Ellie
After a wonderful day visiting High and Low Force with my Wife and my 9 and 6 year old boys, we had our day totally spoiled by the unnecessary behaviour of the owners of Cafe 1618. After parking up outside the shop we decided to...look at the menu as this seemed the least busy place to eat in the village at the time. Unfortunately, my 6 year old did not want anything from the menu so we took him to the fish and chip shop for chicken nuggets and chips (poor parenting i know but he had fallen over and scraped his knee earlier so it was a bit of a treat). After picking up his meal we headed back to the cafe to sit outside, as we had our dog, and intended on ordering 3 adult meals for the rest o...
Categorías
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Cafe Disfruta de nuestra vibrante selección de cafés, que ofrece una variedad de cafés recién preparados, tés artesanales y deliciosos pasteles, junto con un ambiente acogedor para una experiencia gastronómica encantadora.
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Fish Deléitese con nuestros exquisitos platos de pescado, elaborados con la captura más fresca del día. Desde favoritos a la parrilla hasta guisos sabrosos, nuestro menú celebra la abundancia del océano con sabores para satisfacer todos los paladares.
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Coffee Disfruta de nuestra rica y aromática selección de café, preparada expertamente para despertar tus sentidos. Desde el clásico espresso hasta los lattes cremosos, descubre la mezcla perfecta para comenzar tu día con una nota llena de sabor.
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Cheese Una selección curada de quesos artesanales de todo el mundo, con sabores y texturas diversas que deleitan el paladar. Perfecto para compartir o disfrutar individualmente con los acompañamientos ideales.
Comodidades
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Seating
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Serves Alcohol
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Outdoor Seating
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Vegetarian Friendly
