Teléfono: +447894061721,+447535854885
Dirección: East Kilbride Shopping Centre, Kiosk 2, South Lanarkshire, United Kingdom
Ciudad: South Lanarkshire
Menú Platos: 6
Reseñas: 227
Sitio Web: http://ricosbistro.com/
"If I could give it no stars, I would.due to the attitude of the manager. Total ned! Other staff were lovely, however when we were waiting to be seated, we were ignored. Would have been nice to get acknowledged. It only went downhill after that. Waited more than 50 minutes for a burger and a wrap. I asked if the burger would be big enough for my 10 years old to share as it was nearly £15 and was told yes. The drinks were brought over half an hour before we got our food. When it did come, we were starving and the portions are very small. My wrap was £7 which was fine but there wasn't much more to the burger at over £14. When I went to pay, I didn't leave a tip as the electronic payment method asks if u want to so I told the waitress we had waited 50 minutes and that I felt the portion sizes were very small especially the burger Special. That was all I said. I didn't complain.. I basically passed on my comments. They waitess walked away so I sat and waited on my receipt as I assumed she was getting it. We sat for a few minutes and another member of staff asked if we were finishing up. I explained yes and that I was just waiting on my receipt. She went to get it and that's when the manager marched up with a stinking attitude. She said. . OK what's the problem?? I said no problem, I just commented to the waitress why I wasn't leaving a tip.. to which she butted in and said I didn't need to explain not leaving a tip. I told her we waited 50 minutes and the portions were fairly small and overpriced. She started arguing saying the staff were busy and oing their best and the special is only pennies dearer than a normal burger. Not sure why this is relevant as i still felt it was overpriced. And then something about me not waiting 50 minutes. I said I did wait 50 minutes and asked why she had such an attitude. She said she didn't.. but my goodness she did. It was very uncomfortable and my children had to sit and witness this. She then asked what did I want..a discount? I said no, just my receipt so I could get out of there. In between all of this, my children also witnessed the female chef eating while preparing food ..it really says it all. I would have perhaps revisited had it not been for how the manager spoke to me. I didn't even ask for the manager. So if you wait 50 min for a burger and a chicken wrap and pay £30 for the privilege, don't dare say a word to your waitress after paying or you'll get a dressing down by a major ned head who shouldn't be working in customer service. Absolute vile women."
Menú completo - 6 opciones
Todos los precios son estimaciones en menú.
Tostada
Postre
Pan
Pollo
Pollo Crujiente
Pollo crujiente, jugoso por dentro y dorado por fuera, servido con salsa especial y guarnición al gusto.
Acompañamientos
Aperitivo
patsP8761PE
The food was good one staff member didn’t know how to smile terrible customer service girl with young blonde hair
Dirección
Reseñas
Jessica
Always the best quality food Every time without fail for a great price Staff are so friendly and welcoming would highly recommend to anyone.
638Tricia69
The food is delicious and affordable, with gluten-free options available. The staff is helpful and friendly. We would definitely return in the future!
B5394ZNbrianb
Visited with my daughter yesterday what a great place we had the crispy chicken burgers and they were amazing ..staff were fantastic nothing too much bother. Will defo be back Ver carta
ericbM8716YA
Excellent experience as usual, food amazing, service great (Annmarie was our server) been to this multiple times over the years and yet to have anything close to a bad experience!
Catherine
AnneMarie remembered us and as always gave excellent service also Sophie was very friendly and attentive throughout our visit. Ricos is definitely worth a visit the food is amazing every visit.
dustyDrummer
We stopped by for a quick lunch and both ordered sandwiches with garlic loaded fries. They were absolutely delicious! There was a bit of a wait, but it was reasonable as everything is made to order and very fresh. The portions were good and we will definitely be visiting again. Ver carta
Tracy
This restaurant is clearly underated should have a Michelin star! My husband and i frequent Michelin star restaurants all the time and we felt that this was definitely one! The food was mouth-wateringly good, absolutely superb and the waiters were so attentive and friendly. The whole dining experience was superb and we hope it gets the Michelin star it deserves
bryanp613
This restaurant is a hidden gem in a bustling food court filled with typical choices like pizza, pasta, and muffins. You should definitely choose this place over the rest. The staff are friendly and welcoming, making you feel at ease as soon as you are seated. The menu offers a great variety and almost all dishes have a gluten-free option available. The efficiency of the kitchen in delivering high-quality food without a long wait is impressive. The servers are always ready to assist you with a smile. Overall, the food is excellent and the service is top-notch. You won't be disappointed here.
Elljayno2
If I could give it no stars, I would.due to the attitude of the manager. Total ned! Other staff were lovely, however when we were waiting to be seated, we were ignored. Would have been nice to get acknowledged. It only went downhill after that. Waited more than 50 minutes for a burger and a wrap. I asked if the burger would be big enough for my 10 years old to share as it was nearly £15 and was told yes. The drinks were brought over half an hour before we got our food. When it did come, we were starving and the portions are very small. My wrap was £7 which was fine but there wasn't much more to the burger at over £14. When I went to pay, I didn't leave a tip as the electronic payment method... Ver carta
Categorías
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Cafe Disfruta de nuestra vibrante selección de cafés, que ofrece una variedad de cafés recién preparados, tés artesanales y deliciosos pasteles, junto con un ambiente acogedor para una experiencia gastronómica encantadora.
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Coffee Disfruta de nuestra rica y aromática selección de café, preparada expertamente para despertar tus sentidos. Desde el clásico espresso hasta los lattes cremosos, descubre la mezcla perfecta para comenzar tu día con una nota llena de sabor. Ver carta
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Burgers Jugosas y sabrosas hamburguesas elaboradas con ingredientes de primera calidad, desde carne de res clásica hasta opciones vegetarianas únicas, todas servidas con ingredientes frescos y una opción de papas fritas cortadas a mano o una ensalada crujiente.
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Breakfast Comienza tu día con nuestras deliciosas opciones de desayuno, que incluyen desde huevos y panqueques clásicos hasta batidos saludables y yogur. ¡Perfecto para una comida abundante o un bocado ligero por la mañana!
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Takeout
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