Teléfono: +443330035883,+441618489445
Dirección: Unit 1A White City Retail Park Chester Road, M16 0RP, Trafford, United Kingdom
Ciudad: Trafford
Platos: 3
Reseñas: 3004
Sitio Web: https://www.costa.co.uk/
"If you ever want to be spoken down to or be on the receiving end of an attitude problem. Definitely go through the drive thru here. Whoever did the drive thru on Thursday 18th June at approx 630ish needs to be trained again. Asked for a Belgium cooler with cream, got told it was a frostino, I questioned it as we 've ordered these before, Miss Attitude bluntly replied it 's a frostino , decided not to get that option, asked for something else, was told they 've ran out, asked for a peach iced tea and was asked what size, I mistakenly asked for regular not remembering they only do 2 sizes but excuse me for not knowing, Miss attitude just kept repeating the 2 specific sizes they do with the sh1ttest attitude I 've ever heard. No explanation or advising me they only do specific sizes. At this point I asked her what her attitude was all about and she just kept talking over me saying yeah yeah is there anything else or something to that effect. I asked for a coffee frostino with an extra shot and made the grave error of asking for regular again so back came the sh1tty response giving only 2 sizes. Already decided at this point I 'd rather sh1t in a field than be spoken to that way, arrived at the window, shocked the poor guy with a triage of incoherent rambling about how vile her attitude was and cancelled the order. He was great, apologised and offered to get the drinks but couldn 't be bothered at this point. I beg for anyone from HO who reviews this to listen to the audio on that order."
Thetruefoodreviewer
Enjoy going through the drive thru staff are always polite and smiling !!! That’s why I keep going back !
Dirección
Reseñas
Christiana
The staff was very friendly, the coffee amazing. You have the option to seat outside. The chocolate muffins was amazing! It will be my place for a good coffee from now on.
Chris
Happy to be able to get my regular costa again. Always go for a flat white. They've got these neat little baskets which come down now to give you the coffee. Tastes great.
davidwilliambarnes
First time I have been in a Costa Drive Through and I was suitably impressed with the ease of service. The coffee was quickly produced and was hot and strong just as I like it.
thomasvanwijk
Visited Old Trafford with my girlfriend from Holland and decided to get some food at Costa. When we paid the employee said our card declined, which wasn’t the case since my girlfriend checked and our money was transfered out. They told us it would be send back but this never happened.
rickyxlouise
since I gave a bad review for a luke warm coffee at maidstone services I guess it's appropriate to mention we visited this drive thru almost daily during our stay and it's been good up to great each time. the one time it took a bit longer we got some extra flakes for our kid happy days!
Babsstockport
This is well situated on the retail park and is very handy if you want a coffee and a snack whilst out shopping in the area. Everything is freshly prepared and there is outdoor seating for when the weather is nice. Inside there is very comfortable seating and no one rushes you which is nice. To be recommended.
163jaynep
Awful customer service. Asked for the table to be cleaned and was met with a dirty look! After waiting a while I asked for the cleaning equipment to do this myself. Finally sat down to discover a hair on my cake. Took this back to the counter, no apology or acknowledgement just took it off me and handed over another. Needless to say I will not be returning!
Mancmike89
I come every morning with my colleague. This morning I saw 2 customers walk out as it was taking too long to be served. Luke needs taking off the till as he takes too long, he doesn’t confirm orders to the girls making the coffee so they have no clue what to make. He forgets peoples food which makes it go cold and he also mixes vegan food tongues with regular. If this service continues I may have to find another costa
chc1983
If you ever want to be spoken down to or be on the receiving end of an attitude problem. Definitely go through the drive thru here. Whoever did the drive thru on Thursday 18th June at approx 630ish needs to be trained again. Asked for a Belgium cooler with cream, got told it was a frostino, I questioned it as we 've ordered these before, Miss Attitude bluntly replied it 's a frostino , decided not to get that option, asked for something else, was told they 've ran out, asked for a peach iced tea and was asked what size, I mistakenly asked for regular not remembering they only do 2 sizes but excuse me for not knowing, Miss attitude just kept repeating the 2 specific sizes they do with the sh1...
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