Teléfono: +34934874460
Dirección: 73120 Saint Bon, Courchevel, France
Ciudad: Courchevel
Menú Platos: 4
Reseñas: 69
Sitio Web: http://www.leportetta.com/en/dining/fire-and-ice/
"We booked a large table for lunch last week experienced a very average service. The greeting was great, we were shown to the table, all good so far ... then it just became too much of an effort. The terrace looked light on...staff to start with, which was worrying, then my concerns came a reality. It was hard to get anyone’s attention as staff kind of chose to avoid eye contact unless they wanted to deal with you. We were desperate for some bottles of water as the day was warm we had come straight off the slopes, but this took way too long ... in my opinion water should be set down on all tables immediately, along with the menus bread. We had to ask for bread when the bread basket was empty no one offered to refill it. There was beautiful olive oil on the table, but no small dishes or side plates to decant the oil into in order to dip the bread into, which is poor. The food came relatively quickly in fairness, but the consistency was not there. We ordered the tagliatelle, one small other large, but both came in the same small bowl, with pretty much the amount of pasta. When we called the waiter over to query this he just said ‘that’s the small that’s the large!’ no apology, no offer to check with kitchen, no offer to perhaps get some more, no offer of anything. Don’t get me wrong, the waiter wasn’t rude or anything, but he was just not interested in helping us ensuring a high standard of customer care. Like the bread, when the bottles of water were empty they were not replenished. When drinks were drained, waiting staff did not ask if we would like more ... so we didn’t! All these small things make the difference between an average restaurant an excellent one. The food was very nice, but the service was so lacking in any genuine desire to give us the best, in fact it felt like they just wanted our custom but without having to make an effort. Yes it’s the end of the season for the hotel the staff, but for us it wasn’t. Indeed, it was a long awaited family holiday. I had booked this table for my party of 11 well in advance because I had heard read great things about the restaurant; I love Angela Hartnett’s food I wanted to experience her style of food hospitality in the Alps, but it was just really lacking in good customer service. Such a shame as the setting style of the place are very impressive, but it really needs a much stronger managerial presence on the floor to ensure a much greater attention to detail customer care."
Menú completo - 4 opciones
Todos los precios son estimaciones en menú.
Daniela
Is this place worth a special trip? Absolutely not.
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Άκης
Lovely sun trap terrace with sofas and rugs. Pleasant service and just drinks ok. Busy place in season but we'll run.
Isabel
Great place to sit and relax. Definitely ski in ski out. Seating really comfortable with heating and log fire. Wonderful sun trap.Live music
Michelle
Good stuffNot much different from CaliforniaOk maybe we don't have macaroons or a espresso bar We don't have self service order touch screen. Ver carta
Arthur
On our way to the Sagrada Familia from our rental apartment we made a quick stop at McCafe in McDonald's (Passeig de Gracia, 48, 08007 Barcelona).
ألاء
This is a great apres ski spot just at the foot of Ariondaz as you ski in to 1650.Probably best getting there slightly early to get a sofa or table in the sun. We were lucky enough to get seats in the sofa area with gorgeous fur rugs and soaked up the afternoon sun.The drinks came quickly. The gin and tonics were served in gorgeous crystal glasses.Lovely atmosphere, cool music, happy hour from 4.30 - 5.30pm. Bonus!
Audrey
Had lunch in here twice during our recent week in 1650. Also stopped in at 5pm for drinks. Live music, sunshine, free pizza during happy hour and good friendly service. The food was also great most of us ate the burgers and pizzas... There...is also steak, pasta etc on the menu so the choice is more varied than some other places. Looking forward to our next visit. If only you could reserve a sofa in the sun for apres ski! Ver carta
Nayade
Oh dear,it all went wrong at lunch. We arrived at the table and the host took our order for a bottle of wine, then disappeared we kept seeing her and she apologised for the delay, said she’d be back in a minute to take our...food order and would chase up the wine. After 25 mins waiting we got up and walked out. Place looks lovely as does the food, if you could actually get any Angela,you need to sort this as it’s your brand on the line. We went to le petite Savoyard instead and the food drink and service was impeccable
Soriana
We where recommended Cucina agelina for lunch by our chalet and thought we couldn't go wrong considering it is one of Angela hartnetts restaurants , great location and lovely design , but I must say the food didn't live up to expectations, we ordered 2 main dishes and I must say they where like starter size, mine the roast lamb shoulder was very tasty but just not enough of it and my girlfriends sea food soup which the waiter recommended was totally disappointing very small with a few pieces of seafood in a pretty plain broth with a really big chunk of bread in it to beef the size up..!! Hence we where still hungry so we ordered another main of pasta which was tasty but come Angela should sh...
Albino
We booked a large table for lunch last week experienced a very average service. The greeting was great, we were shown to the table, all good so far ... then it just became too much of an effort. The terrace looked light on...staff to start with, which was worrying, then my concerns came a reality. It was hard to get anyone’s attention as staff kind of chose to avoid eye contact unless they wanted to deal with you. We were desperate for some bottles of water as the day was warm we had come straight off the slopes, but this took way too long ... in my opinion water should be set down on all tables immediately, along with the menus bread. We had to ask for bread when the bread basket was empty... Ver carta
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