Florence's - Menú

Went for a gorgeous afternoon with mum. Staff are very nice and the shop is immaculate. The choices are fabulous and the cakes are to die for. Recommend time and time again.

I do not dare to say that but to be honest, I am there very often. Every 2 weeks certainly, if not once a week. they have very nice things in there. Everything is fresh, and staff very friendly and efficient.

We pop in for lunch when in the vicinity. There is a counter full of delicious looking home made cakes but we just need a lunch snack. There is a wide choice all freshly prepared in this very clean eatery. Everything delicious with very tasty coffee. Pleasant friendly service too.

The websites say the place is open untill 5 pm. When we arrived we was served a coffee and cake but within 20 minutes rushed out of the door as they closed at 4pm. Had to rush out coffee and eat the cake. Would be good if they stopped serving 20 minutes before closure. I would of gone to lids if i known!!

Called in on a Saturday Lunchtime,the girl on the counter seemed more interested in her phone than the customers and there were a few uncleared tables. Ordered a bacon and sausage bagel but they had no bacon (they are 5 shops along from a butchers) and the soup that we ordered was from a tin. We had called here previously and had found it much better before

I went with my friends for a lovely catch up, it was very busy but unfortunately the staff were less than helpful and a little rude, we asked twice if we could order our food and the member of staff say Yes of course, when I have a minute but I saw them serve other people who came in after us! They messed up our drinks order and didn 't know what was i our panini 's. We had to ask twice to order our cakes again not interested in our custom, will not be returning to this place.

Had booked for 3 for afternoon tea but when we showed up, the staff laughed and rolled their eyes and said 'oh well we have got a table free I think ' which was a little unprofessional. They also took a while to acknowledge us when we arrived and stood chatting amongst themselves as we waited a little awkwardly. Once we were sat down, decided on just a sandwich instead. It was nice enough and plenty of gluten free options which was nice for me. Staff were friendly after the initial first impressions. Would go back but not in a massive rush and couldn 't recommend it as overly impressive.

I live in Scartho and have visited Florence's on several occasions. While the food is nice (delicious cakes! the staff, or at least half of them are completely unsuited to work in the hospitality sector. Rude and unwelcoming, it is unusual to get a smile. One or two of the staff are lovely but I do feel that there is a serious lack of customer service training. I understand that the cafe does not struggle for custom but surely that is no excuse for not welcoming the customers that are there? I won't be rushing back. There is a new cafe around the corner or the Rose and Crown on Louth Road, both provide a welcoming atmosphere. Such a shame.

We popped in for some lunch on our way home and having never been before we thought we’d give this place a try. It was busy so we thought this might be a good sign... The menu was basic, mainly sandwiches, wraps and buns with very few hot choices. Neither Of us wanted a large lunch so we ordered a vegetable soup each and two pots of tea. The drinks arrived quickly and were ok, but the cups are the type where you cannot pick them up solely by the handle without balancing the hot cup against your fingers...not practical or particularly easy to drink out or even pleasant. When the vegetable soup arrived it smelt ok and tasted ok, that was until I discovered it also had bits of pasta, baked bean...