Frankie Benny's Stonedale

Stonedale Retail And Leisure ParkEast Lancashire Road, Kirby, United Kingdom

🛍 Fish, American, Fish-chips, Fish And Chips

💬 2 Reseñas

Teléfono: (+44)1515477850

Dirección: Stonedale Retail And Leisure ParkEast Lancashire Road, Kirby, United Kingdom

Ciudad: Kirby

Menú Platos: 35

Reseñas: 2

Sitio Web: http://www.frankieandbennys.com/restaurant/frankie-bennys-liverpool-stonedale-retail-park

"This was my third visit to this restaurant, and unfortunately, it will be my last. The food was cold, so I had to send it back, and my husband's fish and chips were subpar as well—he only received 14 chips! I had made a reservation through the app, but the staff didn’t seem to notice, even though I mentioned it twice to different employees. We were left at a table and had to flag down a passing waitress to take our order. Overall, the service was poor and the food was disappointing. I'm really let down by this experience."

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User User

This will be my last visit to this restaurant. The food was cold; I had to send my fish and chips back because they were subpar, and I could only count 14 chips on the plate. Despite booking through the app and mentioning the reservation twice, the staff didn't seem to know about it. We were left sitting at a table for a while and eventually had to ask a passing waitress to take our order. The service was poor, and overall, I was really disappointed with my experience.

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Reseñas

Julie
Julie

This was my third visit to this restaurant, and unfortunately, it will be my last. The food was cold, so I had to send it back, and my husband's fish and chips were subpar as well—he only received 14 chips! I had made a reservation through the app, but the staff didn’t seem to notice, even though I mentioned it twice to different employees. We were left at a table and had to flag down a passing waitress to take our order. Overall, the service was poor and the food was disappointing. I'm really let down by this experience.

Categorías

  • Fish Deléitese con nuestros exquisitos platos de pescado, elaborados con la captura más fresca del día. Desde favoritos a la parrilla hasta guisos sabrosos, nuestro menú celebra la abundancia del océano con sabores para satisfacer todos los paladares.
  • American Disfruta de los sabores clásicos americanos con nuestro menú diverso, que incluye hamburguesas jugosas, pollo frito crujiente, costillas de BBQ abundantes y ensaladas frescas. Deléitate con el confort atemporal en cada bocado, creado para satisfacer todos los gustos. Ver carta
  • Fish-chips Disfrute del sabor clásico del pescado rebozado dorado y crujiente acompañado de patatas fritas perfectamente cocinadas y esponjosas. Un favorito atemporal que combina el sabor fresco del marisco con el crujido satisfactorio de una deliciosa fritura.
  • Fish And Chips Disfruta de un plato clásico de pescado rebozado crujiente acompañado de papas fritas doradas, servido con salsa tártara y una rodaja de limón para un delicioso sabor del mar.

Comodidades

  • Amex
  • Visa Card
  • Carta
  • Mastercard
  • menú
  • Diners Club

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2 Dunnings Bridge Road, L30 6TA, Sefton, United Kingdom

Carta • Vegan • Coffee • Healthy • Breakfast


"Title says it all really. I've been here 3 times for lunch which was nice and after encouraging my meat eating husband to give it a try I was gutted it turned out like this. We do a 5k walk on a Saturday morning and stopped here half way. We waited as, the sign said, to be sat down...in the end I shouted over to one of the girls if it was ok to sit anywhere. We sat down and after about a 10 minute wait ordered coffees. The waitress, without being unkind, was a bit surly but hey ho, most of the tables (but still only 4 tables) were in use so just thought they were a bit busier than usual. Coffee came, ordered poached eggs on toast and a small veggie brekkie (which is £7.80 by the way so not cheap). We then waited...and waited. Others too were sat there wondering where their orders were, you could see people looking over to the counter. No one came over and apologised for the wait or asked us if we wanted anything else to drink. It got to the point when we were going to walk out...literally an hour later...when our breakfast turned up. Husband 2 poached eggs...1 piece of toast. Mine...(and I know it was a small one but remember, it was £7.80) 1 veggie sausage, 2 tiny discs of black pudding...no bigger and not as thick as a 2 quid coin, 1 teaspoon of mushroom, 1 tablespoon of beans, half a slice of toast and a poached egg. It was stone cold. I was going to complain but husband hates fuss so we ate and left. Only after we had paid were we asked if everything was ok. Husband, unusually for him spoke up and said mine was cold. We were offered a take away coffee. He declined. I am really disappointed as i wanted to make this place a regular stop on our walks. The coffee is lovely so that was one plus. Staff could have made this so much easier by apologising to people waiting and offering a refill on the coffees. Not at any time did anyone waiting get approached with an explanation or apology. The small breakfasts are a rip off if that is the regular fare that is served up. It might have been better if it had been hot too. These two orders should take 10-15 mins to serve up. Sorry to say that we won't be going back."