Teléfono: +441892548285
Dirección: Knights Leisure Park, Longbridge Road, TN2 3UW, TUNBRIDGE WELLS, United Kingdom
Ciudad: TUNBRIDGE WELLS
Platos: 7
Reseñas: 844
Sitio Web: https://www.frankieandbennys.com/restaurants/south-east/tunbridge-wells/tunbridge-wells
"Had recently seen posts on Facebook regarding this restaurant having new management and thought we'd pop in pre-film. Visited on Saturday night (7th May) with my family, booked a table well in advance, were greeted very nicely upon entry which always makes things a lot nicer. Upon seating we noticed that something wasn't quite right, the restaurant was pretty much full, the most full we've seen it in a long while to be honest, partway through us ordering our drinks the manager went into the kitchen we assumed to speak with his kitchen team, he didn't come back out through the duration of our meal. We could see the cooks trying their hardest and we knew that the wait on our food would be a while. Me and my daughter watched the cooks and observed the team, working in hospitality myself I am more aware, filling in for one another. The place where the manager was somebody had replaced, another manager was speaking to tables. In summary, we waited long, but we knew about it in advance, the food was good when it eventually came, the manager did come around towards the end of our meal and spoke to us at length regarding the issue that had led to the events and his honesty was refreshing, the team were obviously strained however there were still smiles, sounds of laughter, overall the service was great, food was good, communication was brilliant. The only negative was an older couple at the entrance being extremely rude when told they couldn't be seated, which the female manager dealt with very well may I add. Will return for sure. Well done!"
Menú - 7 opciones
Todos los precios son estimados.
darrylt187
Popped in here for a coffee and was pleasantly surprised at the attentive service. Well worth visiting before or after seeing a film next door at the ODEON
Dirección
Reseñas
Devilinaa
Looked like vomit and my daughter didn’t even eat hers. Warmed up in microwave. I made myself eat my burger because I was so hungry but I really regret it. Absolutely disgusting.
Davidellisjohnson
This restaurant has the best atmosphere I've experienced in a long time. The food was fabulous and the servers were amazing. I absolutely loved it and can't wait to come back for the calzone.
Hikari172
The meal was fantastic and served promptly. Our servers Ellie and Tasha were attentive and welcoming. The dishes were expertly prepared and seasoned just right. I would definitely return to this restaurant.
610eziot
I ordered the classic cheese burger and it was dismal. No sauce, the cheese was tasteless and the patty was like a supermarket bought, over processed slab of something that only mildly resembled meat. The rest was just ‘ok’, I’ll not be back.
jessicabK8335FG
Had a catch up with friends on Thursday evening, was very busy when we arrived, our waitress was amazing and attentive. The manager was informative, calm and reassuring despite the wait on food, went out of his way to make sure we were happy before we left. Food was excellent once it arrived. Highly professional team, would recommend! Food was worth the wait!
Hooch2015
We stopped for lunch at this restaurant and found it to be very quiet, with only a few tables of diners. We had to ask for the lunch menu as it wasn't offered to us initially. The server, a young girl, was polite but didn't come back to check if we needed anything else. Unfortunately, the onion rings we ordered never arrived, but they weren't included on the bill either. Despite this, it didn't affect our overall enjoyment of the food.
Ritz4me
Well first and last time going here,waited 10 mins for a glass of water well over a hr for a microwaved over cooked dirty hot dog ,with pkt onions( said on menu freshly fried) was only 3 other couples in at this time 1pm,absolutely shocking,when we asked if pudding will take over a hr to arrive ,the waitress said no as other chef had arrived,to be honest you do not need to be a chef to cook this over cooked in a microwave rubbish, really over priced, don't bother wish we hadn't now..
goodtogo747
This is a US styled burger joint, it's a large area, well furnished with a good soundtrack. However we visited at a lunchtime and although there were perhaps 20 customers the place was quite flat, no atmosphere, quite dead. For this place to thrive it needs lively staff, the two we had were not at all. One miserable the other tired. This is a pity because the food for what it is is pretty good particularly the kids set menu. It may be better in the evening, however I hope this place survives, we will return if it's still there.
379darwin
Had recently seen posts on Facebook regarding this restaurant having new management and thought we'd pop in pre-film. Visited on Saturday night (7th May) with my family, booked a table well in advance, were greeted very nicely upon entry which always makes things a lot nicer. Upon seating we noticed that something wasn't quite right, the restaurant was pretty much full, the most full we've seen it in a long while to be honest, partway through us ordering our drinks the manager went into the kitchen we assumed to speak with his kitchen team, he didn't come back out through the duration of our meal. We could see the cooks trying their hardest and we knew that the wait on our food would be a wh...
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Late Night
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